Medical Receptionist – Full-Time

About Us
ENTV is a dynamic and growing medical practice committed to delivering exceptional care to our patients. We pride ourselves on our friendly, close-knit, and supportive work environment where every team member plays a vital role in providing high-quality service.

Role Overview
We are seeking a highly organised, compassionate, and proactive Medical Receptionist to join our team in a full-time position. This role is fast-paced and requires a strong team player with excellent customer service and administration skills. As the first point of contact for our patients, you will play a key role in creating a positive and welcoming experience.

Key Responsibilities

Greet and assist patients, creating a warm and welcoming atmosphere

Manage appointment bookings, cancellations, and rescheduling accurately and efficiently

Answer phone calls and respond to patient inquiries in a professional and empathetic manner

Maintain and manage patient records with confidentiality and attention to detail

Process billing and Medicare rebates

Ensure reception and consulting rooms remain clean, organised, and presentable

Skills & Qualifications

Previous experience as a medical receptionist (or similar role) preferred

Excellent communication and interpersonal skills

Strong organisational abilities with keen attention to detail

Ability to multitask and remain calm under pressure

Proficiency in medical software (Shexie) and Microsoft Office Suite

Understanding of medical terminology (desirable)

A friendly, professional, and compassionate attitude

Why Join ENTV?

Supportive and collaborative team culture

Opportunities for professional development and growth

A small, tight-knit team where both patients and staff are valued

Working Hours:
This is a full-time, on-site position based in our Box Hill consulting rooms, working Monday to Friday on a rotating roster:

9:00 am – 5:00 pm

9:30 am – 5:30 pm

If you're looking for a rewarding opportunity to be part of a vibrant team where your contributions are recognised and valued, we’d love to hear from you.

Apply today via the link, including your cover letter and CV.

Please note: Only applicants available full time will be considered.