Client Services Administrator

LG Accounting Solutions

Are you ready to take the next step in your career with a professional firm that values fresh thinking, teamwork, and genuine support? At LG Accounting Solutions, we’re seeking a Client Services Administrator to work closely with our accounting team and play a key role in supporting our clients and team.

This is an exciting opportunity to join a vibrant and collaborative team where your contributions truly matter.

What You’ll Be Doing

Working closely with our accounting team, you’ll be responsible for a broad range of administrative and client service tasks, including:

Scheduling jobs and managing workflow in FYI to ensure accountants have a steady stream of work delivered on schedule

Acting as a central liaison with clients to gather required information and documents, respond to queries, and build strong relationships

Maintaining and updating client information in FYI

Raising invoices and managing month-end billing

Handling ATO-related tasks, including mail, lodgements, ELD management, payment arrangements, and monitoring the team’s tax lodgement program

Lodging client tax returns

collating year-end client documents

Scheduling and booking internal and external meetings

General office administration including scanning, filing, and archiving

What We’re Looking For

The successful applicant will bring:

Minimum 2 years’ experience as a Client Services Administrator in a tax accounting practice

Strong knowledge across all aspects of the role, including ATO and ASIC requirements

Excellent verbal and written communication skills

Strong IT Skills with proven track record of working in a paperless office and utilising technology to gain efficiency in your role

Strong time management with the ability to manage high volumes of work in a fast-paced environment

A process-driven, meticulous approach with high attention to detail

The ability to work collaboratively in a professional team

A positive attitude, professional presentation, and commitment to providing quality client service

High integrity and regard for confidentiality

Familiarity with FYI would be very favorably considered. Experience with Xero/XPM also beneficial.

Why LG Accounting Solutions?

At LG Accounting Solutions, our values are Fun, Real, Trust, Helpful, Creative, and Success—and we live them every day.

We offer:

Quarterly staff functions and a vibrant, fun team culture

Employee Share Ownership Plan

Six-monthly performance reviews and ongoing career development

Long-term career opportunities

Flexible work hours and work-life balance

Open access to partners and a supportive environment

Free and secure onsite parking

Employee recognition programs

To apply please email your resume to [email protected] or use the apply now button below.