Mediation Administration Officer

Permanent Part Time, 3.5 days per week. Must be available to work Saturday mornings 9am-12pm.

West Leederville and Perth CBD

Relationships Australia WA is a leading provider of relationship support services to the West Australian community with professional and highly motivated staff.

About the role

We are offering a permanent role of Mediation Administration Officer across two teams at our West Leederville and Perth CBD offices. The position involves providing information and referrals for clients engaged in Family Dispute Resolution, a form of mediation for separated families. The position also supports the clinical team by scheduling appointments, taking calls and offering referrals to appropriate services.

The current vacancy is for 3.5 days per week and includes Saturday hours.

Skills, experience, and qualifications

This position requires a person who has ADVANCED administration experience. It is essential that the successful applicant has the following skills:

· A high degree of accuracy in data entry

· Ability to maintain strict confidentiality in a clinical environment

· Ability to provide accurate information to clients

· Ability to handle high level call volumes

· Multi-tasking – dealing with face-to-face clients, calls and data entry simultaneously

· Ability to work well in a team

· Working with spreadsheets, outlook and word

· Data base management

· Time management

Why Join Us?

We are a values-driven organisation that aims for Authenticity, Inclusion, Compassion and Excellence.

Salary $68 000 per annum pro rata plus superannuation

Non-for-profit salary packaging up to $18,550

Additional annual leave at year-end

Staff Reward program to provide savings on your everyday expenses

We value diversity across cultures, genders, sexuality and neurotypes. All interested, skilled and qualified applicants are encouraged to apply

A copy of the position description is available upon request.

Please contact by email [email protected] and [email protected] for more information.

Application instructions:

Applications must include a cover letter outlining suitability for the role and a current resume citing professional referees. Application to be submitted via SEEK.

Applications close on Monday 8 September 2025.Relationships Australia WA is committed to being a 'Child-Safe' organisation and expects all staff agree to our Children and Young People Safety and Wellbeing Policy and Child Safe Code of Conduct. Appropriate rigorous reference and background checking will be undertaken, including a Working with Children Check (where applicable), police record and identity check. We are committed to the safety and empowerment of all children, including those with a disability and from Aboriginal or Torres Strait Islander and culturally and/or linguistically diverse backgrounds.