Logo for Client Services Officer

Client Services Officer

Centrecare
Gosnells, WA
A$68,334.76 p/a
Administration & Office Support → Administrative Assistants
Contract
On-site

Posted 7 days ago


Respect, Excellence, Celebration, Compassion, Acceptance, Professionalism
Join an organisation that makes a real difference within the community.
About Centrecare
Centrecare is a not-for-profit organisation with over 300 employees and is committed to delivering quality professional counselling, support, accommodation, mediation and training services in over 11 locations across the Perth metropolitan, Goldfields and South West regions.
The Child and Parent Centre – Gosnells
The Child and Parent Centre – Gosnells is managed by Centrecare in partnership with Gosnells Primary School. The centre is located at Gosnells Primary School and is a vibrant, happy hub for families with children 0 to 8 years living in the community to meet specific needs, programs and services that support families and help children develop and learn during their early years.
The Role
Working in a small team you will be the first point of contact for all clients and enquiries and will attend to the general administrative duties of the Child and Parent Centre whilst providing support to the coordinator and other staff. We require someone with strong administrative skills who can easily engage with the community the moment they walk through open the door.

  • Managing multiple calendars for appointment bookings
  • Answering calls promptly and in a courteous manner
  • In this busy and fast paced environment, you need to be able to handle multiple queries and follow procedures and policies as outlined.
  • Attend to general enquiries and provide assistance where possible, including referring to other branches or agencies.

About You

  • Diploma or Cert IV in Business or Business Administration or other relevant fields.
  • Demonstrated experience responding to customers and clients as the first point of contact within an organisation to include operating a multi-line telephone system.
  • Ability to oversee the day-to-day operation of an office and associated equipment and supplies.
  • Excellent computer skills to include data entry.
  • Ability to work as part of a team and independently.
  • WA Driver’s Licence
  • National Police Certificate

Benefits

  • Excellent salary packaging options of up to $15,900, increases your take home pay
  • Annual leave loading at 17.5%
  • Extra 5 days leave per year pro rata
  • Access to corporate health cover provided for by Bupa and Medibank Private
  • Professional development and training
  • Insurance cover to and from work
  • Access to confidential Employee Assistance Program

How to Apply
Click apply and you will be directed to our online job board to view further details on the vacancy description and complete your application.
Position Closes: 19th September 2025

Shortlisting will commence upon receipt of applications, Centrecare reserves the right to close the position early if needed.
Should you have any queries, please contact Human Resources on (08) 9288 2244
At Centrecare:
Children feel Valued, Heard, and Safe: Centrecare is fully committed to the National Principles for Child Safe Organisations, child safe cultures and practices. harm. Centrecare also believes that all children are valuable and worthy of respect. It strongly supports the rights of the child and is committed to ensuring the safety, wellbeing and protection of all children who are in contact with or receive its services.
We are Inclusive: We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from First Nations people, people from culturally diverse backgrounds, people who identify as LGBTQ+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.
We support the Uluru Statement from the Heart: We are committed to walking alongside First Nations people to support a more inclusive Australia and Closing the Gap.
www.centrecare.com.au


About Centrecare

West Kalgoorlie, WA, Australia
Banking & Financial Services

Centrecare is a well established not-for-profit organisation assisting individuals/families in the community. Our purpose is to strengthen people and communities through the provision of professional social services, inspired by compassion and recognition for human dignity.

Centrecare employs over 270 experienced professionals with qualifications in psychology, social work, counselling and administration in social services. Centrecare employees are passionate about the support they give to people in the community.

Centrecare is an Equal Opportunity Employer and a member of the Chamber of Commerce and Industry and Australian Human Resources Institute (AHRI).

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