Are you a motivated and organised individual with a background in administration and a passion for customer service? We are looking for a Receptionist/Administrator to join our busy team!

We are a well-established automotive repair shop with a excellent reputation for quality workmanship and excellent customer service. We’re currently seeking a reliable and proactive person to be the first point of contact for our customers and to help manage the daily administrative operations.

Responsibilities:

· Welcome and assist customers in person, via phone, and online

· Schedule bookings and manage job appointments

· Liaise with insurance companies, suppliers, and customers

· Prepare and manage job files

· Keep customers updated on repairs

· Perform general office duties, including data entry and filing

· Process invoices and payments using MYOB and Hotstart

· Maintain a clean and welcoming front office environment

ü About you:

Reliability an absolute must.
Excellent communication and customer service skills.
Strong organizational skills with attention to detail.
Confident multitasker in a busy environment.
Professional presentation and a friendly, can-do attitude.

Previous experience working in automotive repair environment or insurance processes is a bonus but not essential