About the role

As the Reception and Office Coordinator at My Mortgage Freedom, you will be responsible for providing exceptional front-line customer service and administrative support to the entire team. This full-time role is located in our South Melbourne office, where you will play a key part in maintaining an organised and efficient work environment.

What you'll be doing

Manage all incoming phone calls, emails and visitors in a friendly and professional manner

Act as the first point of contact for clients, visitors and other stakeholders

Coordinate office operations and supply management to ensure a smooth-running workspace

Drive team culture and charity initiatives

Assist with meeting coordination and general administrative tasks

Support the team with various projects and help organise company events and functions

What we're looking for

At least 2 years of experience in a similar reception or administrative role

Strong communication and interpersonal skills with excellent customer service orientation

Proficient in using Microsoft Office suite and other office technologies

Basic marketing assistance including social media content management and content curation with our Marketing Manager

A team player with a positive, can-do attitude and willingness to assist wherever needed

Knowledge of the financial services industry would be an advantage and help wuthb marketing and ema

What we offer

At My Mortgage Freedom, we are committed to providing a supportive and inclusive workplace that enables our employees to thrive. You'll enjoy a competitive salary, opportunities for career development, and a range of benefits including:

- Comprehensive health and wellbeing programs
- Discounted mortgage and financial services
- Generous leave entitlements and flexible work arrangements
- Regular social events and team-building activities

About us

My Mortgage Freedom is a leading financial services provider, helping Australians achieve their home ownership dreams. With over 15 years of experience, we pride ourselves on our personalised approach, innovative solutions and unwavering commitment to our clients. Join us and be a part of a dynamic, purpose-driven organisation making a real difference in people's lives.

If this sounds like the perfect role for you, apply now and let's start the conversation.