Overview

• Support partners with PwC and BDO heritage in their award-winning creative industries practice
• Stunning office with 2024 renovation and end-of-trip facilities
• 2 days WFH plus compressed hours option after 3 months
• Direct exposure to high-calibre creative clients including major arts precinct
• Integral role supporting Directors across sophisticated 7-app integrated ecosystem
• Join an Award winning Practice with 5.2 year average team tenure

Opportunity

This role offers something genuinely different for administrators who understand that creative businesses deserve exceptional client service. Having grown from a three-person startup to 32 professionals since 2015, this firm has built an impressive reputation supporting Brisbane's creative sector, and now needs a Senior Client Services Administrator to help maintain their award-winning standards across their expanding client base.

You'll work from their stunning newly renovated office (or home two days a week), acting as the trusted liaison between Directors and portfolio of clients including tech startups, agencies, and their recently added major well-known arts precinct client. Using their sophisticated seven-app integrated ecosystem, you'll manage everything from ATO lodgements to client communications, helping the partners focus on what they do best while ensuring every client interaction reflects the firm's commitment to excellence and innovation.

Ideal Candidate

If you have 3+ years in public practice and understand that excellent client service requires both technical precision and genuine relationship building, we'd like to hear from you. Ideally, you'll have exposure to diverse client types and compliance requirements, though your communication skills and proactive mindset matter more than specific technical experience.

• 3 years experience in public practice accounting environment
• Strong proficiency with client database management
• Experience with ATO and ASIC lodgement processes and compliance deadlines
• Advanced Excel skills for reporting and spreadsheet management
• Excellent written and verbal communication with clients and stakeholders
• Proven ability to manage multiple priorities and coordinate across teams
• Experience with document control and workflow management systems

The firm values initiative and curiosity over rigid processes, believing that the best administrators are those who can anticipate needs, improve workflows, and build genuine relationships with both clients and team members. If you're ready to become an integral part of a growing practice that prioritises quality and innovation, we encourage you to apply.

To Apply

To apply for the position, we kindly request that you utilise the Quick Apply button provided within this advertisement.

Alternatively, you may contact Josh Vial directly at 1300 720 832.
Please be assured that all communication will be handled with utmost confidentiality, and your personal information, including your curriculum vitae, will not be shared with any third party or potential employer without your explicit authorisation.