Role

Practice Administrator

Employment Type

Permanent Part Time (0.8FTE/30 hours a week)

Starting Remuneration

$33 - $37 per hour + super

Award

Health Professionals and Support Services Award 2020

Starting Classification

Support Services employee – level 5

Reporting to

Practice Manager

About Us

Central Victoria Dermatology and Specialist Centre is a new dermatology practice opening in October 2025. We are located in the heart of Bendigo’s CBD, conveniently located at 49 Creek Street South. The Centre will be home to multiple experienced Dermatologists and will provide medical and aesthetic treatments for patients with a wide range of skin conditions, delivered by a team of expert practitioners and administrators.

The Role

We are seeking applications for the role of Practice Administrator, who will be responsible for delivering the highest quality of customer service to our patients and independent practitioners. You will be working alongside another Practice Administrator, our Practice Nurse, and our Dermal Clinician, under the leadership of our Practice Manager and the Director, Dr Ane Niwa.

We are seeking candidates for two permanent part-time roles (each 0.8FTE/30 hours a week).

In exchange, we’re offering a competitive salary and the exciting professional opportunity to be involved in the early stages of our practice’s development.

Key areas of responsibility:

· Patient Service: Provide friendly and efficient customer service to patients, referrers, and others according to the practice’s defined standards of service and operation, effectively utilising Gentu and other softwares as required.

· Operate Phototherapy Equipment : Assist patients receiving phototherapy treatment by operating the practice’s state-of-the-art phototherapy booth (no experience required – full training will be provided).

· Billings Administration: ensure the efficient receipt of payments from patients, third-party payers and others as required, minimising the practice’s debtors.

· Schedule & Appointment Administration: maintain the practice’s appointment schedule in accordance with each provider’s preferences and availability, ensuring all available appointments are utilised.

· Demonstrating care and empathy towards patients and all members of the practice, in all activities and interactions. Act in accordance with the practice’s shared values and mission at all times.

About You

Our ideal candidate will be an experienced administrator with a passion for providing excellent and effective customer service, with demonstrated success working in a healthcare setting. You will have highly developed communication skills, and will be experienced and confident in using Gentu, Outlook, and the Office 365 suite.

If this describes you, we’d be excited to receive your application.

Qualifications and Experience

· Proven experience working in reception and/or administration within a healthcare setting (experience working in a private specialist practice is highly desired).

Interested in applying?

Please submit your application via SEEK and address the following questions in your cover letter:

1. What interests you most about this role?

2. What are the two most important criteria for you to be satisfied in your employment?

3. What is your expected remuneration?

4. If successful, when would you be able to start?

Applications without a cover letter will not be considered.

If you have any questions regarding this role or your application, or would like to access the position description, please contact Lachie at [email protected].