About AMS
At Australian Mentoring Services (AMS), we are a values-driven organisation committed to supporting people with psychosocial disabilities to build independence, achieve personal goals, and reconnect with their community, culture, and family. Our dedicated team empowers participants to develop life skills and thrive through meaningful support and inclusion.

About the Role
We are currently seeking a highly organised Rostering/Scheduling Coordinator to join our dynamic support office team. Reporting to the General Manager and working collaboratively with another experienced scheduler, you will play a critical role in ensuring our frontline workforce is scheduled effectively to meet the diverse needs of our participants.

This full-time hybrid role is based in South West Sydney, with a minimum of 1 day per week in the office and the flexibility to work remotely on remaining days.

Working Hours:

Monday: 12:00 PM – 8:00 PM

Tuesday: 9:00 AM – 5:00 PM

Wednesday: 12:00 PM – 8:00 PM

Thursday: 12:00 PM – 8:00 PM

Friday: 9:00 AM – 5:00 PM

Key Responsibilities

Develop, maintain, and optimise rosters to ensure suitable staff coverage aligned with participant needs and service agreements.

Respond to daily changes such as sick leave, availability, and urgent requests to ensure continuous service delivery.

Analyse scheduling data to identify trends, gaps, and opportunities for improvements.

Communicate proactively with internal teams and management to resolve rostering challenges.

Ensure all rostering and scheduling activities comply with the Social, Community, Home Care and Disability Services Industry Award 2010 (SCHADS).

Assist with additional administration tasks as required.

About You

Understanding of the Social, Community, Home Care and Disability Services Industry Award 2010 (SCHADS) is essential.

Relevant qualifications in Office Administration, Business Administration, Human Resources, or similar.

Demonstrated discretion and experience working with confidential information.

Excellent time-management, problem-solving, and multitasking skills.

Clear written and verbal communication.

Highly organised, process-driven, and adaptable.

Why Join AMS?

Hybrid working model – enjoy the flexibility of remote work with regular team collaboration in the office.

Annual Family Day – bring your loved ones and celebrate being part of the AMS family.

Employee Assistance Program (EAP) – support for your wellbeing, whenever you need it.

Inclusive, diverse workplace culture where every team member feels valued.

Our Recruitment Process

Virtual interview – learn more about the team and the role.

Face-to-face interview – meet your potential manager, tour the office, and showcase your skills.

Reference checks – we’ll check in with previous employers to confirm your fit.

We believe in transparency – every applicant will be contacted with an outcome.

Please Note:
To work with AMS, you must undergo an NDIS Worker Check and provide a valid NSW Working with Children Check verification number.

Apply Now
If you’re passionate about delivering high-quality support services and thrive in a fast-paced, mission-driven environment – click “Apply” now and join the AMS family.

AMS is an Equal Employment Opportunity (EEO) employer. We welcome applications from people of all backgrounds, cultures, and experiences.