Receptionist - Fernwood Gregory Hills
Fernwood Fitness
Posted 19 days ago
Fernwood Gregory Hills is looking for a bubbly and passionate woman to join our reception team! As the first point of contact for our members, you will play a key role in creating a warm, welcoming, and professional experience for everyone who walks through our doors.
The Role
Flexible availability:
Monday– Thursday (mornings) 9am to 2pm
Monday - Thursday (afternoons) 2pm to 7pm
Friday (mornings) 9am - 1pm
Friday (afternoons) 1pm - 5pm
Alternating Saturday mornings 8:45am to 12pm (non-negotiable)
Up to 20 hours per week with the opportunity to grow
Ready to start training ASAP
Provide exceptional customer service and genuine member care
Greet and welcome members and guests, manage inbound and outband calls, and handle inquiries including in-club services
Assist with memberships, payments, and administrative tasks
Maintain a tidy reception area and assist with the general upkeep of the club
Support and assist our Sales & Management Teams with day-to-day operations
About You
We’re seeking someone who is:
Warm, engaging, and empathetic – able to build genuine connections
Professional, presentable, and punctual
Positive, energetic, and a true team player
Skilled at multitasking with strong attention to detail
Confident with communication and interpersonal skills
Proficient with standard office software and admin tasks
Previous experience in Customer Service and Reception is highly regarded
Passionate about health and fitness
About Us
Fernwood Fitness has become synonymous with women’s health and fitness in Australia. With over 70 clubs nationwide, we’re known for our excellent customer service, premier facilities, and female-focused approach to wellness.
At Fernwood Gregory Hills, we pride ourselves on creating a supportive and empowering environment where women can achieve their health and fitness goals.
Why Join Fernwood?
At Fernwood Fitness, we are more than a gym – we are a community. Our team is supportive, friendly, and passionate about helping women thrive. You will enjoy:
A fun, positive team culture
Opportunities to grow and develop your skills
Being part of a supportive women-focused environment
Complimentary membership (after 3 months' probation)
Apply Now
If this sounds like you, we would love to hear from you!
APPLY NOW to join the Fernwood Fitness Gregory Hills team.
About Fernwood Fitness
Across Australia, Fernwood Fitness is recognised as the leader in women’s health, fitness and wellness. From humble beginnings in Bendigo over 32 years ago, we now have 70 clubs, situated in every state and territory of Australia.
Every day, our powerhouse teams across Australia bring to life our mission to empower women to shine. If you want to work alongside wonderful people who are ambitious, inspired and passionate about supporting women’s health, fitness and wellness, then we’d love for you to apply for a position with Fernwood Fitness.
Roles at Fernwood vary from in-club roles such as Membership Consultant and Personal Trainers, to corporate support staff and of course, future franchisees. The opportunities for career advancement and training are endless. Many of our existing franchisees began their career as a group fitness instructor or personal trainer. Where will Fernwood lead you?
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