About us

Alpha One and Knoji are established partner tutoring companies looking to hire more admin/reception staff. We provide classes in a small group setting and focus on delivering excellent teaching quality for the students and exceptional customer service for the parents. You will be working alongside a young and driven team in a friendly and professional environment.

To find out about the type of tutoring services we provide, check out our websites here:

https://www.alphaonecollege.com.au/

https://www.knoji.com.au/

Role & responsibilities:

Engage with parents, students, and tutors face-to-face or over the phone to resolve their questions and concerns

Coordinate staff communications to make sure our systems function smoothly

Open and/or close of centre before and after operating hours

Provide ongoing support to Directors/Managers

Manage the day-to-day operations of the relevant site (taking attendance, printing class materials, inputting data into spreadsheets, maintaining cleanliness of the branch)

Complete ad-hoc administrative tasks to be performed as part of a team-oriented culture

Branches with Open Positions:

Bella Vista

Burwood

Epping

North Parramatta

We’re looking for someone who is:

A clear and effective communicator

A strong conflict resolver and solution-focused

Well-presented and professional

Meticulous and pro-active

Driven to grow and learn

Ability to work under pressure

Proficient with attention to detail, organisational and time management skills

Passionate about showing up with their best self!

Qualifications & experience:

Previous customer service roles or admin experience (Preferred but not essential)

Completed High School Certificate or equivalent

have a valid Working with Children Check or are willing to obtain

Benefits:

Attractive pay scale starting at $30/hour up to $40/hour

Fully paid training sessions - we invest time and resources to make sure you feel ready and supported!

Weekday shifts start at 3pm, so it’s perfect for university students or night owls who prefer a later start

Weekend shifts are also available

Career progression into managerial roles

Passionate colleagues and supportive work culture