Client Services Coordinator

TwoScots Recruitment
Melbourne, VIC
A$35-$37 p/h + Super
Administration & Office Support → Client & Sales Administration
Contract
On-site

Posted 1 day ago


TwoScots are thrilled to be partnering with one of Australia's leading security services providers to recruit a dynamic Client Services Coordinator within their Patrols division. This key operational support role will work closely with the State Manager and patrols team to ensure contract delivery, subcontractor management, and high levels of customer service across a wide range of client accounts.

This is a fantastic opportunity for a detail-oriented coordinator with strong stakeholder skills to step into a fast-paced, varied role where no two days are the same.

This is a temporary to permanent opportunity with an immediate start.

CULTURE & BENEFITS:
  • $35 - $37 per hour + Super
  • Immediate, temp to perm opportunity
  • Supportive and fast-moving team environment
  • Join a business that values leadership, integrity, and customer-first service
KEY RESPONSIBILITIES:
  • Coordinate contract performance through tracking patrol data, KPIs, and compliance
  • Support subcontractor management - performance monitoring, approvals, invoicing, and payments
  • Liaise with clients and internal teams to resolve issues, schedule patrols, and meet reporting obligations
  • Oversee resourcing needs including rosters, overtime, leave balances, and recruitment coordination
  • Respond to client requests and ensure all service incidents are followed up
  • Assist with report preparation, training compliance, and subcontractor reconciliations
SKILLS & EXPERIENCE:
  • Strong coordination, communication, and administrative experience - ideally in a contract, facilities, or field services environment
  • Excellent relationship-building skills with both internal teams and external clients
  • High attention to detail with the ability to juggle multiple priorities
  • Confident working with data, reporting systems, and subcontractor workflows
  • Resilient and proactive - takes initiative and can work both independently and as part of a team
  • Experience within security, logistics, or mobile workforce industries highly regarded
QUALIFICATIONS & REQUIREMENTS:
  • No formal qualifications required - experience and attitude are key
  • Must be available for an immediate start
  • Strong MS Office and general systems proficiency essential
HOW TO APPLY:

If you're a capable coordinator who thrives in operationally focused roles - and you enjoy being the glue between people, systems, and service delivery - we'd love to hear from you.

Please send your CV to [email protected] or click APPLY NOW.


About TwoScots Recruitment

Prahran, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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