About Us:

At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in Victoria and Tasmania, our 4,700 staff and 600 volunteer staff are committed to high quality services and care.

Uniting AgeWell provide a workplace culture based on the BEST philosophy – Believe, Excel, Support and Trust – underpinned by our values of Kindness, Respect, Integrity, Innovation and Inclusion, and our customer service charter and promise that shape and inform all that we do. More information can be found on the Uniting AgeWell website - www.unitingagewell.org

Why choose Uniting AgeWell - Braybrook Allied Health & Wellness Centre

• Shape the Future: Be at the forefront of shaping the Allied Health model for our brand-new, state-of-the-art Braybrook site. This is a unique opportunity to build something from the ground up and contribute to a fresh, innovative approach to Allied Health in Community Aged Care.
• Empowered Innovation: We are invested in creating the best service possible for our clients. We will empower and foster your innovative ideas, providing a future-focused environment where you can drive change and embrace new approaches to service delivery.
• Impact Your Community: Make a tangible difference by helping to serve the local community and achieve exceptional outcomes for our clients. You'll play a pivotal role in ensuring the delivery of a high-quality, client-centred service.
• Modern, Purpose-Built Environment: This role is based on-site at our new, state-of-the-art Braybrook Allied Health & Wellness centre, designed to foster collaboration and innovation. You'll benefit from dedicated office areas that provide an ideal environment for administrative tasks and report writing.

Competitive Benefits:

• Easy to access with public transport and free on/off site parking
• Above award hourly rates
• Salary packaging benefit up to $15,900 + $2,650 annually
• Annual Leave loading
• Career pathways, education and training opportunities
• Comprehensive Employee Assistance Program available 24/7 for our staff
• Enhanced Parental Leave options
• Location options - move within our Uniting AgeWell network (Victoria and Tasmania)
• Not for profit, values-based organisation

About the role:

Join a supportive and growing Allied Health team as the Regional Coordinator, where you'll play a key role in shaping a high-performing, client-focused service. This is a full-time, on-site position at our purpose-built Braybrook Wellness Centre.

As Regional Coordinator, you’ll lead the operations of the clinic, overseeing day-to-day functions, supporting clinicians to deliver exceptional care, and ensuring service excellence across client intake, scheduling, and administration. This non-clinical leadership role is ideal for someone with strong experience in health or wellness centre operations who is passionate about building efficient systems and a great client experience.

You will lead both administrative and Allied Health staff (e.g., Physiotherapists, Occupational therapists etc.) ensuring operational excellence and alignment with clinic goals and KPIs. You'll support the operational needs of clinical staff, promote seamless integration between client care, intake, and service delivery, and contribute to the development and implementation of new systems. You will also be responsible for managing administrative staff working on reception.

Our service is built on a foundation of innovation, focusing on clients’ strengths, goal-directed interventions, and maximising independence and autonomy. We aim to redefine how Allied Health is delivered in Community Aged Care. You will be part of a collaborative and supportive environment, fostering a culture of teamwork to get the best for our clients.

About you:

You are an experienced and confident leader, not new to management roles. You possess excellent operational management skills, committed to continuous improvement and fostering a positive team environment. You are looking to make a significant impact by helping to build and refine new systems from the ground up. You are a great communicator, hands-on, and thrive in an environment focused on collaboration and achieving key performance indicators. You have capability and confidence in utilising technology and systems, and you deeply value the client experience. You also bring an understanding of strategy and commercial outcomes.

This is the place for you if you have:

• Experience in clinic operations, healthcare administration, or client service management
• Proven leadership experience in a non-clinical role, preferably within a healthcare or service-based setting. Applicants would ideally have clinical practice management experience
• Strong organisational and time-management skills
• Experience in client service optimisation and intake management
• Familiarity with client management systems and workflows
• Excellent communication and interpersonal skills
• Ability to manage cross-functional teams and work collaboratively.
• Current driver’s licence (and access to insured vehicle, if required)
• Full Australian working rights and ability to pass a national police clearance and NDIS Clearance
• Commitment to our BEST values

Essentials for working in Aged Care:

• A current Working With Children Check card
• Current and ongoing flu vaccinations
• Australian working rights
• Ability to pass a national police clearance and NDIS Clearance

Make a positive difference in your community – apply now!

Aboriginal and Torres Strait Islander peoples are encouraged to apply for this role.

For more information please contact the Recruitment Team at [email protected]. Please note the position and location.

Only shortlisted candidates will be contacted. We look forward to hearing from you!