Permanent part-time position for 2 experienced receptionists with shifts Monday-Wednesday and flexibility to cover as needed.

Brighton Family & Women’s Clinic has been providing exceptional patient care for over 20 years to the Bayside community.

Our 18 doctor General Practice is looking for 2 experienced medical receptionists to join our supportive team. Our ideal candidates values team work and will deliver essential support to the clinic by providing high-quality care and service to our patients. As the face of our clinic we are looking for empathetic and enthusiastic people with a passion for providing excellent customer service.

Your duties will include:

Welcoming all patients to our clinic, both in person or on the phone

All reception duties as required to provide a seamless experience for patients, nurses, and doctors

Efficient and accurate appointment management & billing

Supporting our doctors, nurses, management, and reception team to provide the best care to our patients every day

To be considered for this role you will have:

Previous experience in General Practice

Exceptional customer service skills

Excellent computer skills and experience with medical software

Proven multitasking, problem solving, and time management skills

Ability to manage in a fast paced environment

Ability to work both autonomously and as part of a team

Availability to cover for annual leave and sick leave as required

Previous applicants need not re-apply.

To streamline our selection process, please answer the following questions, in dot-point format in your cover letter:

The date you are able to start

Medical Reception/Administration Experience - Yes/No

Computer IT Skills (Microsoft Office) - Yes/No

Familiarity with Medicare - Yes/No

Familiarity with Zedmed Software - Yes/No