IT Support Engineer / Technician

IT Strategic Pty Ltd
Collingwood, VIC
A$65,000-$75,000 p/a + Super + EOFY Bonus
Information & Communication Technology → Help Desk & IT Support
Full-time
Hybrid

Posted 10 days ago


We're a friendly flexible workplace looking to add more great people to our amazing team and are seeking a Level 1/Level 2 Technician.

Though not explicitly seeking a new graduate, we will consider new graduates where the majority of the role requirements are clearly met.

The role will see you responding to client requests for IT Support which you will deliver via phone or on site visits. Good communication skills are important, the ability to translate technical information to clients is essential.

Should you apply for this position you will display your capacity to take responsibility for a task from start to end. This position requires you to have the ability to prioritise work, manage your workload (sometimes in consultation with management) and work with other team members.

We're looking for a skilled, conscientious, helpful sort who's happy to provide support to clients and other employees, and is happy to receive support in kind.

IT Strategic are committed to work/life balance, with a working from home opportunity after the initial orientation period.

Applicants should have experience across at least some of the following operating systems - Windows, Linux and Mac OSX.

Many of our clients require windows expertise although mixed environments of Linux/Mac OS are common.

Employment: The immediate need for this role is for a fixed term of 12 months on a full time basis. We're open to marginal variations from full time.

Subject to the successful applicant's skills, the role will include a combination of:

Onsite support for clients (PC setup, LAN / ISP connection setup, printer setup etc)

Phone help-desk work/remote assistance (as above but over the phone)

Software installation

Domain name registrations

Email administration

Internal support – PC maintenance

Later potentially moving onto:

Script programming

Network administration support

Arranging hardware and software purchases

Advice re purchasing of equipment

The person we are seeking will have a combination of at least some of the following:

IT Quals

MSP management/monitoring/understanding

Computer Tech or Sys Admin related work experience

Knowledge of hardware

Good oral and written communication skills

Drivers License

Please address these in your cover letter.

For any specific enquiries please contact us and ask to speak to Rebecca.


About IT Strategic Pty Ltd

Collingwood, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

Looking for More Opportunities?

Explore more jobs with upfront salary details that respect your worth.

Support Technician

Better Staff

Logo for Support Technician
Richmond, VIC
A$60,000 p/a
Full-time
On-site

Junior Systems Engineer

Altitude Recruitment

Docklands, VIC
A$65,000 p/a
Full-time
On-site

IT Support Engineer

OUI Recruitment

Logo for IT Support Engineer
South Melbourne, VIC
A$85,000-$100,000 p/a
Full-time
Hybrid

IT Support Engineer (Level 2) | MSP | Mainly WFH

Robert Half

Melbourne, VIC
A$85,000-$95,000 p/a
Full-time
Hybrid

Support Technician (IT)

First Focus IT

Logo for Support Technician (IT)
Melbourne, VIC
A$80,000 p/a
Full-time
Hybrid

Level 2 IT Support Engineer

Netway Networks

Melbourne, VIC
A$70,000-$80,000 p/a
Full-time
Hybrid

Level 1 Technical Support Engineer (2 Roles Available)

Micron21 Pty Ltd

Logo for Level 1 Technical Support Engineer (2 Roles Available)
Kilsyth, VIC
A$55,000-$65,000 p/a
Full-time
On-site

System Engineer & Customer Support Specialist

DreamIT Host

Geelong, VIC
A$70,000 p/a
Full-time
Hybrid