Logo for IT Helpdesk Support (Entry Level – No Experience Required)

IT Helpdesk Support (Entry Level – No Experience Required)

NQIT
Townsville, QLD
A$60,000-$70,000 p/a
Information & Communication Technology → Help Desk & IT Support
Full-time
On-site

Posted 10 days ago


About Us

Are you ready to start a career in IT but not sure where to begin? At NQIT, we believe passion and communication are just as important as technical skills. That’s why we’re offering the perfect entry-level role for someone who’s curious about technology, loves helping people, and wants to learn IT from the ground up.

NQIT is a trusted, long-established provider of IT managed services and support, helping businesses across Queensland with their technology needs. We’re people-first, supporting our clients with care while creating a team environment where curiosity and growth are encouraged.

What You’ll Be Doing

Be the friendly first point of contact for customers needing IT help (phone, chat, or email)

Record and manage support tickets with accuracy and care

Troubleshoot common issues (training provided!)

Escalate complex matters to senior team members

Learn new IT skills every day in a supportive environment

What We’re Looking For

Excellent communication skills – you explain things clearly and simply

Friendly, positive, and customer-focused attitude

A willingness to learn and grow in IT

Basic computer literacy (email, Microsoft Office, browsing)

Why Join NQIT?

Full training provided – no prior IT experience needed

Ongoing support to achieve industry-recognised certifications

Clear career pathway into higher-level IT roles, we love promoting from within.

A premium, local long term established company

A dynamic, supportive team that values growth

👉 Ready to kickstart your IT career? Apply today and grow with us!


About NQIT

Townsville, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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