About the role

Great local role with opportunity to develop

Growing industry and established company

Newly created role

Join the growing team at Lifts for Life as a full-time Customer Support professional based in Albion Park Rail. In this exciting and dynamic role, you will be responsible for providing exceptional customer service and support to our clients, as well as contributing to the company's sales efforts.

What you'll be doing

Respond promptly and courteously to customer inquiries, orders, and concerns via phone, email, and other communication channels

Assist customers with product information, pricing, and order placement

Identify and pursue new sales opportunities, manage leads, and support the sales team in closing deals

Maintain accurate and up-to-date customer records and documentation

Collaborate with other team members to ensure seamless customer experiences

Contribute to the continuous improvement of customer service and sales processes

What we're looking for

Proven experience in a customer service or sales support role

Strong communication and interpersonal skills, with the ability to build positive relationships with customers

High attention to detail always

Excellent problem-solving and decision-making skills, with a focus on providing customised solutions

Proficiency in using CRM systems and standard office software

A positive, enthusiastic, and customer-centric attitude

Ability to work well in a team and adapt to a dynamic work environment

Bonus: experience in showroom management or residential construction industry

What we offer

At Lifts for Life, we are committed to providing a supportive and inclusive work environment. We offer competitive remuneration, comprehensive training, opportunities for career development, and flexible work arrangements.

About us
Lifts for Life is a leading provider of premium lift and accessibility solutions, serving customers across NSW and ACT. With a strong focus on quality and customer service, we are dedicated to enhancing the lives of our clients and the communities we serve.

If you're excited to be part of our dynamic team, please include a 30 second video on why you think you've be a great in this role. Apply now and take the first step towards a rewarding career with Lifts for Life.