About the Role

We’re looking for a compassionate and driven Care Manager to join our team in Birkdale. In this role, you’ll be the key point of contact for new and existing clients, managing their care journey from first enquiry through to ongoing support.

You'll play a hands-on role in care planning, coordination, and quality assurance, working closely with our office staff, caregivers, and external providers to deliver exceptional, tailored care. This is a meaningful opportunity to make a real difference—supporting families, strengthening services, and contributing to our mission of person-first care.

Why Join Dovida?

A genuinely rewarding career making a difference in the lives of seniors and their families

A company that values and celebrates the work you do

A fun, supportive team environment

Annual Appreciation Day

Employee Assistance Program access

Your birthday off, every year

Car allowance & laptop provided

Exciting team social events

Key Responsibilities

Develop and manage personalized care plans aligned with client goals

Maintain open, respectful communication with clients, families, and team members

Formalize care agreements and ensure clear understanding of services and costs

Accurately document all client interactions and share relevant updates with the team

Conduct in-person reviews with clients and families to assess care needs and adjust plans as required

About You

A Cert III in Aged Care (or similar) is preferred but not essential

Experience working with seniors, ideally in aged care or home care

Familiarity with Home Care Packages is highly desirable

Proficiency with Microsoft Office—especially Excel, Word, and Outlook

Strong admin and time management skills

Excellent verbal and written communication

A flexible, organized multitasker who can adapt to shifting priorities

Must have a valid Australian driver’s license and the ability to travel across Brisbane South, Redlands, and Logan regions

Must have the legal right to work in Australia

ABOUT US

Dovida is a national provider of high-quality, person-centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings.

At Dovida, our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do and of every decision about their care.

How to Apply

Submit your resume and a cover letter outlining why you're a great fit for this role.