Aged Care & Disability Quality Services Manager

Ngoonbi is a leading provider of community care services across the Tableland area. Our Aged Care & Disability Care team provides a restorative and wellness approach to enable older people to remain at home and engaged with their communities longer. Ngoonbi is highly respected for the provision of responsive and high-quality, person centred services to older people and frail aged. We pride ourselves on being innovative and exceeding our clients' expectations.

With steady growth in the sector, we are now seeking an Aged Care & Disability Quality Services Manager to oversee, lead and build all aspects of our Aged Care & Disability services. The Aged Care & Disability Quality Services Manager will manage the transition to Support at Home Program.

The Aged Care & Disability Quality Services Manager will manage teams that deliver services across the Tableland area. The role will be based at our head office in Kuranda.

Key areas include:

Oversight of operational and financial performance across community care and knowledge of Aged Care & Disability programs

Driving business growth opportunities

Ensuring compliance standards and statutory obligations are met

Drive innovation always focusing on continuous improvement

Providing leadership whilst empowering your team to provide quality care

We are looking for an experienced and confident Aged Care & Disability Quality Services Manager with a proven track record when it comes to management and business development. Other key criteria are:

Demonstrated experience with successful operations in community aged care sector

Strong business/commercial acumen - Ability to monitor and report on financial and operational objectives

Ability to coach, mentor and manage teams

Strategic thinking

A consumer-focused approach

Excellent communication skills - ability to build relationships and team capacity

Quality & Continuous Improvement focused approach

Mandatory Qualifications:

Bachelor of Nursing or relevant health qualification with current AHPRA registration.

Open C Class Manual Drivers Licence with current Drivers Authorisation

National Police Check and Working with Children ‘Blue Card’

NDIS worker screen

Current First Aid and CPR

Culture & Benefits

A career with Ngoonbi Community Services Indigenous Corporation will offer a rewarding experience to make a difference to the lives of older Aboriginal and Torres Strait Islanders and the wider community in need. We have an innovative and supportive culture guided by our values and philosophy of care.

To ensure our employees feel valued and empowered we provide a range of employee benefits including:

Competitive Salary on offer

NFP Salary Packaging

Ongoing Training and Professional Development Opportunities

Supportive Senior Management Team

Applicants will be required to provide:

Current Resume providing details of 3 contactable referees.

One-page Cover Letter detailing how you meet the position requirements as detailed in the advertisement.

Please forward your application to [email protected]

For more information contact the HR team in Kuranda on (07) 4093 7177, or in person at 40 Coondoo Street. Applications close August 2025.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.