Property Manager
Luton Properties
Posted 2 days ago
PROPERTY MANAGER – GUNGAHLIN, ACT
Salary package: $85,000 – $110,000 (incl. super, car allowance & company phone)
We’re looking for an experienced and motivated Property Manager to join our Gungahlin office. Reporting to the Senior Property Manager, you’ll be responsible for the full suite of property management duties across a designated portfolio. You’ll need to operate within ACT legislation, maintain professional standards, and ensure all communication and records are accurately maintained within the property management system.
Key Responsibilities
Portfolio Management
Manage a portfolio of residential properties
Conduct routine inspections, open homes, and final inspections
Coordinate maintenance and repairs from start to finish
Prepare leasing and property management documentation
Maintain consistent communication with tenants, landlords, and contractors
Manage online advertising and respond to property enquiries
Monitor and manage rental arrears in line with KPIs
Perform general administrative duties
Use software tools including Console (ReapitPM), Agentbox and Inspection Express
Organise and conduct periodic condition reports and vacate inspections
Prepare Tribunal applications and attend hearings as required
Authorise payments for client outgoings and complete rent reviews
Lodge and manage bonds, transfers, and claims
Support Senior Management with ad-hoc duties as required
Training & Development
Attend all required training sessions
Maintain CPD compliance and registration status
Performance & Compliance
Participate in regular PM team meetings
Ensure compliance and best practices in all areas
Meet team and individual KPIs in consultation with the Senior PM
Attend one-on-one meetings and performance check-ins
Collaborate with other departments to support business growth
Ensure timely workflow completion
Manage conflict resolution with support from Senior PM
Communication
Communicate clearly and professionally across all departments and with clients
Execute tasks efficiently using Outlook and Slack
Record accurate notes on all face-to-face meetings, including times, dates, and key discussion points
About You
Key Attributes
Professional and well-presented
Excellent time and organisational skills
A strategic thinker with strong business acumen
Proactive and adaptable with a positive mindset
Able to work independently and collaboratively
Resilient under pressure
Experience & Qualifications
Minimum 1 year of experience in property management or a related role
Current ACT Real Estate registration (essential)
Skills & Competencies
Strong customer service focus across all communication channels
Ability to adapt communication styles depending on the audience
High attention to detail and strong written communication skills
Ability to apply knowledge practically in a commercial environment
A collaborative team player
Other Requirements
Competent computer skills (Console experience highly regarded)
Current driver’s licence and reliable vehicle
Why Join Us?
You’ll be a highly valued member of the property management team and a vital part of our wider organisation. With autonomy to manage your own portfolio and strong support from our Senior Property Managers, you'll thrive in a dynamic and collaborative environment focused on service, growth, and results.
Package includes:
Salary between $85,000–$110,000 (based on experience)
Superannuation
Car allowance
Company mobile phone
Standard leave entitlements
About Luton Properties
Luton is a local company, established in Canberra in 1999. At the time, Director Richard Luton was already a formidable presence in the Canberra real estate market, as he set out with a dream to create a business based on his vision of 'putting the person back into real estate' - providing a personal and knowledgeable service tailored to individual client needs - a vision that still guides Team Luton today.
Over the last seventeen years, Richard, his Directors, and his team of experienced sales and property management consultants have achieved significant results right across the Canberra region. Tailored marketing campaigns, outstanding client service, and excellent communication and negotiation between vendor and buyer are key to our success.
As the largest privately owned agency in Canberra, we offer our clients unequalled and consistent service from all of our nine offices, covering Canberra completely. We are one company with one Principal and a strong team of Directors providing strategic direction.
Source: This is an extract from the company's own website.
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