The Team

The AEC’s Property portfolio contains a large and diverse footprint to support a nationally dispersed network and agile workforce, and where the portfolio expands and contracts to meet our operational needs for both long and short-term basis.

The Property Management and Facilities section within the Legal Services Branch is responsible for managing agency wide facility management, including ensuring that all property maintenance and facilities issues are rectified in line with contractual arrangements and agency requirements.

The Opportunity

The Facilities Support Officer assists in managing the Property dedicated mailbox and is the point of contact for all AEC’s Nationally based properties. You will assist with the management of contracts for a variety of property management services, including but not limited to building, recycling, cleaning and emergency services.

In this role you will be required to engage with the WOAG Property Services Provider to ensure timely and efficient remediation of facilities work orders across AEC BAU properties nationally. Provide escorting to approved contractors who attend Canberra based sites in line with AEC Security requirements and policy.

You will be responsible for financial and records management, ensuring that all invoices are processed in a timely manner and that all records management is undertaken in line with legislative requirements. Contribute to discrete and ad-hoc initiatives relating to property management as required, such as repairs and maintenance, accommodation upgrades and fit-outs. You will assist with research and analysis to provide conclusions on issues and assist in the management, preparation and coordination of policy or procedure formulation and/or project management.

In this role you will develop and maintain key internal and external relationships, including liaising with stakeholders on policy, project or operational issues and responding to stakeholder needs and expectations. Provide accurate advice, guidance and reporting on team functional responsibilities, while communicating and making decisions using judgement, expertise and knowledge, governed by legislation, regulations, best practice principles or relevant operating instructions and procedures.

You will contribute to doctrine, election preparation and delivery activities in accordance with the election readiness framework, according to individual accountabilities and responsibilities. Perform additional duties or assume responsibility of functions as directed by the Management from time to time.

National Office is based in Canberra, and this is an in-office role.

To excel you’ll have:

• Ability to remain positive and respond to pressure in a calm manner, while committing energy and drive to see that goals are achieved.
• Confidence and ability to effectively communicate, collaborate and negotiate with team members, business areas and external stakeholders at all levels of seniority.
• Demonstrated ability to work autonomously and a strong commitment to working harmoniously within a team to achieve positive results and support the AEC’s strategic direction.
• Experience in facilities management or project management, or ability to obtain experience.
• Proven ability to learn independently and apply learning within government legislation and policy.
• Experience in developing and maintaining key internal and external relationships, including liaising with stakeholders on policy, project or operational issues and responding to stakeholder needs and expectations.
• Ability to manage the Property dedicated mailbox and be the point of contact for all AEC’s Nationally based properties. Assist with the management of contracts for a variety of property management services.

Eligibility

• AEC employees must be Australian citizens.
• Any person who is, and seen to be active in political affairs, and intends to publicly carry on this activity, may compromise the strict neutrality of the AEC and cannot be considered.
• Applicants are required to consent to, undergo, obtain and maintain a character clearance.
• Applicants are required to consent to, undergo, obtain and maintain the security clearance required for this role.

Contact: Melissa John, (03) 8584 1509

Due Date: Sunday,24 August 2025, 11:59pm AEST