About Us

Complete Therapy Group is an established allied health clinic located in the inner Western suburbs of Melbourne, conveniently situated opposite Highpoint Shopping Centre in Maribyrnong.

We provide a comprehensive range of allied health services to individuals across all stages of life, including young children, adolescents, and adults. Our experienced clinicians employ a collaborative approach designed to empower and support clients and their families, fostering personal strengths and resilience.

Our multidisciplinary team is dedicated to providing high-quality support through coordinated care, drawing on expertise in Psychology, Speech Pathology, Occupational Therapy, and Dietetics. Given the high demand for our services and a strong referral base, we are seeking to expand our team.

The Opportunity

An exciting opportunity currently exists for an Administrative Staff Member wishing to advance their career by joining our team on a part-time basis (3 days per week). At present, the role comprises two weekdays and alternate Saturdays.

Requirements

· Demonstrated proficiency in both spoken and written English

· Fluency in an additional language, such as Vietnamese, is highly advantageous

· Experience performing similar administrative duties is preferred

· Exceptional organisational and multi-tasking abilities, including calendar management

· Reliability, flexibility, and punctuality

· Keen attention to detail

· Strong interpersonal skills, with a friendly and professional manner towards all clients

· Competency with computers and typing

· Experience in the medical or allied health sector is highly regarded

· Familiarity with Halaxy and Medicare billing is also advantageous

· A genuine desire to make a positive impact on people’s lives and a willingness to assist others

· Immediate availability is preferred

Please note that comprehensive training will be provided.

Responsibilities

· Responding to client enquiries by telephone and in person

· Scheduling appointments in accordance with clinicians’ availability and accurately entering information into the Halaxy system

· Distributing client intake forms via email and/or post

· Processing payments and facilitating Medicare rebates as required

· Photocopying and scanning documents as needed

· Undertaking other administrative duties as directed

For further information, please visit: www.completetherapygroup.com.au

Phone: 9317 4848 or 0403 417 831

All enquiries should be directed to Samantha Lykopoulos.