Job Description

Position Title: Property Administration Assistant
Reports To: Senior Property Manager
Employment Type: Full-time
Location: Clayton VIC 3168

Position Overview

We are looking for an enthusiastic and organised individual to join our team as a Property Administration Assistant. This is an excellent opportunity for someone who is interested in the property management or student accommodation sector and wants to build their career in a supportive environment. You will assist with general administrative tasks, support tenancy processes, and help ensure our office and properties are running smoothly.

Key Responsibilities

Administration & Customer Service

Answer phone calls and respond to general enquiries via email

Greet visitors and help maintain a tidy and professional reception area

Assist with basic data entry, filing, mail handling, and office organisation

Help keep records and documents up to date

Tenant Support

Assist with collecting and checking documents from prospective tenants

Help coordinate tenant move-ins and move-outs

Support preparation of lease agreements and tenancy documents under supervision

Communicate with tenants about basic enquiries or maintenance issues

Property Listings & Marketing

Help upload property information and images to listing platforms (e.g. Domain, RealEstate, Flatmates)

Support basic marketing tasks such as preparing flyers or brochures and social media content

Help schedule property inspections and communicate appointments

Property Operations (with training)

Assist in tracking property maintenance requests and follow-up

Help monitor inventory such as office supplies or vending machine stock

Support coordination of contractors or trades when required

Help take photos or videos of properties for internal use or advertising

Skills & Qualities

Basic computer skills (Microsoft Word, Excel, Outlook)

Friendly and professional communication style

Organised and detail-oriented

Able to work independently and take initiatives

Willingness to learn about property management and tenancy law

Ability to follow instructions and work within procedures

Positive attitude and team spirit