About the role

E3Endo.com.au, a leading dental supply company on the Sunshine Coast, is seeking a part-time Office Administrator to join our small and dedicated team. This is a dynamic role for a proactive individual who thrives in a fast-paced environment and is passionate about providing exceptional service to our customers in the dental industry.

About the Role

This position is a key part of our operations, supporting the smooth running of our office and warehouse. You'll be involved in a wide variety of tasks, from direct customer interactions to managing our online presence and administrative duties. The ideal candidate will be an excellent communicator, highly organised, and a quick learner.

This part-time role is for 4 days a week, 5-6 hours per day, with some flexibility to be discussed.

Key Responsibilities

Customer Service: Handle phone and email inquiries, providing friendly and professional support to our customers.

Order Processing: Accurately place orders, manage packing and fulfilment, and oversee inventory control.

Marketing & Communications: Assist with creating and scheduling blog posts and social media content, managing email marketing campaigns, and updating our Shopify website.

Administrative Support: Upload invoices to Xero, manage returns and trial product shipments, and coordinate course and conference logistics (booking venues, packing materials).

General Duties: Manage ad-hoc administrative tasks as needed.

Travel for Conference Support: The ability to travel to attend courses and trade shows may become part of this role, depending on the availability of the candidate.

What We're Looking For

Proven experience in an administrative or customer service role.

Strong organisational and time-management skills with a keen eye for detail.

Excellent written and verbal communication skills.

Familiarity with e-commerce platforms like Shopify and accounting software like Xero is a plus.

A positive attitude, a willingness to learn, and the ability to work independently and as part of a small team.

A passion for delivering high-quality service and a proactive approach to problem-solving.

Why Join Us?

At E3Endo.com.au, you'll be part of a supportive and friendly team where your contributions make a real difference. We offer a flexible, part-time schedule that allows for an outstanding work-life balance and the opportunity to grow your skills in a variety of areas.

Apply now to become our next Office Administrator!