Bookings Office Administration
Lady Musgrave Experience
Posted 4 days ago
Join Our Team – Casual Bookings Office Administrator Wanted
Burnett Heads | Immediate Start | Generous Pay
Lady Musgrave Experience is seeking experienced casual Bookings Office Administrators to join our vibrant Burnett Heads team. Be part of one of Queensland’s leading eco-certified marine tourism companies, delivering unforgettable reef adventures to guests from around the world.
We’re looking for strong communicators who thrive in a fast-paced environment and are passionate about tourism and customer service.
This role offers 20+ hours per week, including weekends and holidays. Pay is based on experience.
Key Responsibilities
Assist with bookings and enquiries via phone, email, and in-person
Promote and upsell tours, helping guests tailor their experience
Provide friendly, professional customer service
Manage reservations and maintain accurate records
Process payments and reconcile daily transactions
Support guests with clear, accurate tour and policy information
Perform general admin tasks, including data entry and document management
Monitor and order office and retail stock
Assist with daily reporting and coordination between crew and office
Collaborate with the broader team for smooth operations
Adapt to changing needs and support across departments
Maintain a clean and organised office space
What We’re Looking For
Excellent time management and communication skills
Ability to multitask and work under pressure
Confident using Microsoft Office (Word and Excel)
Experience with cash handling and admin tasks
Switchboard and sales experience preferred
Booking platform experience (Rezdy, Newbook) highly regarded
Marine tourism experience a bonus
Why Work With Us?
Generous pay for the right candidate
Full training provided
Join a passionate, professional team in a unique setting
Enjoy a dynamic role with growth opportunities
Applicants must live in the Bundaberg region and be ready for immediate start. Weekend and holiday availability is essential.
To apply, submit your resume and a brief cover letter.
About Lady Musgrave Experience
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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