About Us

As Tasmania’s publicly owned training provider, TasTAFE is a vital contributor to the prosperity of the state’s economy through supporting jobs and employment and the economic resilience of our businesses and industry. With a focus on practical, real-life learning, we work hard to ensure the training our learners receive is industry relevant and we provide real industry skills that are highly valued by employers.

TasTAFE aspires to be a place of innovation, creating new ways of training, finding solutions, delivering differently, and increasing access for all.

The Role

TasTAFE has a unique opportunity to join our Contact Centre team working from our Burnie campus. If you love customer service, this full-time role could be exactly what you’re looking for.

At Client Central, each day brings new challenges and opportunities in a vibrant, fulfilling, and enjoyable work environment. Whether you are just starting out in your career or you’ve got decades of experience, we want to hear from you (especially if brilliant customer service is your thing).

On any given day, you will:

• Spin through customer service duties with finesse, answering phones and emails from the public with style.
• Work your magic with documents and emails using various software and programs.
• Dive into the admin hustle, from managing fleet vehicles to admissions and enrolments.
• Tame the data jungle with precision, while revamping office procedures for top-notch efficiency.

What you bring:

• A passion for delivering amazing customer service (this is not negotiable)
• A level of tech savviness (no, a laptop restart does not solve everything)
• Exceptional communication skills
• A willingness to play a vital role in a team environment (you’re a team player)

A current Working with Vulnerable People registration is required, or the ability to obtain prior to commencement.

Supporting a Diverse Workforce

At TasTAFE, we encourage applications from the Aboriginal and Torres Strait Islander community, people living with a disability, people from diverse cultural and linguistic backgrounds, mature age workers and members of the LGBTIQ+ community.

We are a diverse and inclusive workplace and understand the importance of flexibility. We want our workforce to reflect the diversity in our community, and we are committed to building a culture we are all proud of.

Ask us how we can make this role flexible to suit you.

Join TasTAFE

If you think this could be the opportunity for you, we encourage you to apply. To be eligible, you must have the right to work in Australia.

We're conducting an agile selection process, reviewing applications as they arrive. Candidate screening and interviews may begin prior to the closing date.

If you require any reasonable adjustments to the recruitment process, please let our recruitment team know during selection. For more information regarding this opportunity, please call TasTAFE on 1300 655 307 and ask to speak to a member of the Talent Team.

Applications for this role close at 11:55pm on Sunday 31st August 2025.

TasTAFE is determined to create a positive application experience for all candidates.

We are committed to provide application outcomes via phone or email in a timely manner to all candidates.

TasTAFE prioritises Tasmania’s Child and Youth Safe Standards and the Universal Principle for Aboriginal Cultural Safety in its recruitment process, ensuring the safety and cultural well-being of children, youth, and Aboriginal individuals.