About Us

At Middle Camberwell Medical Centre, we pride ourselves on delivering compassionate, high-quality care to our patients. Located in the heart of Camberwell, our private billing clinic is home to a dedicated team of 5 GPs, 2 nurses, a practice manager, and 5 reception staff. We foster a warm, family-oriented environment and are proud of our well-established patient base and collaborative team culture.

About the Role

We’re looking for a friendly and enthusiastic individual to join our reception team on a casual basis. This in-office role is ideal for someone eager to start or grow their career in medical administration. We offer weekday shifts (8/8:30am–1pm or 1pm–6pm) and Saturday mornings (9am–1pm), with full-day shifts available for experienced candidates. We are closed on Sundays and public holidays.

The ideal candidate is approachable, mature, and professional, with a flexible attitude and a team spirit. You should be available 2–3 days per week, including some Saturdays, and willing to help cover leave for other staff members.

Key Responsibilities

· Perform daily reception and administrative duties

· Answer phone calls politely and promptly; process billing and scan documents

· Assist patients and clinical staff with administrative queries

· Manage incoming and outgoing emails and faxes

· Support team members as needed

· Follow clinic procedures and contribute to a collaborative team environment

· Maintain strict confidentiality at all times

About You

· Experience in a similar role preferred

· Familiarity with medical software (Pracsoft, Medical Director, Best Practice, Genie) is a plus

· Energetic, hardworking, and a quick learner

· Strong multitasking, time management, and organisational skills

· Able to work independently and take initiative

· Excellent written and verbal communication skills

· Capable of handling feedback and escalating concerns to the practice manager

We encourage you to apply early, as we will begin reviewing applications as soon as they are received. For any questions, feel free to contact us at [email protected].