Client Coordinator
Full-time

We are looking for a Client Coordinator to join our friendly and professional team at Alliance Clinics. This role is ideal for someone who enjoys working with people, thrives on organisation and problem-solving, and can keep a busy clinic running smoothly.

You will be the first point of contact for clients, ensuring they feel welcome and informed. You will manage bookings, coordinate schedules, maintain accurate records and support both clients and clinicians. Every day will be different, and you will play a key role in making sure services are delivered on time and to a high standard.

In this role you will:

Welcome clients in person and over the phone, and explain next steps in their care

Arrange and adjust appointments to meet client needs and service plans

Maintain accurate and secure client records

Prepare quotes and service agreements, ensuring funding details are correct

Handle feedback and resolve straightforward issues, escalating when required

Support the induction of new team members and share updates on processes

We are looking for someone who:

Communicates clearly and confidently with people from all backgrounds

Is highly organised with strong attention to detail

Can manage multiple priorities and adapt when things change

Has solid skills in Microsoft Office and practice management systems

Works well independently but knows when to ask for guidance

What we offer:

A supportive and collaborative multidisciplinary team environment

A varied role where no two days are the same

Stable, respected local employer focused on quality client care

If this sounds like the right role for you, apply now with your CV and a short cover letter telling us why you are the right fit for our team.