Why WIOA?

The Water Industry Operations Association of Australia (WIOA) is a not-for-profit member-based organisation dedicated to supporting operational staff and their employers in the water industry. We deliver training, conferences & events, resources, and networking opportunities to help our members stay connected, share knowledge, and grow professionally. Our culture is collaborative, inclusive, and focused on making a real difference in the industry and the communities we serve.

Role Description

We are recruiting a Membership & Administration Support role to join our small, dynamic team. This role is predominantly focused on delivering our calendar years membership renewal process, implementing our new membership model in 2026, and being our subject matter expert on our membership management system, currently Mition.

You will also be required to provide support to our Business Administration Co-ordinator, C.E.O, and events program as a secondary priority.

Primary Key Accountabilities (70%)

Implement our calendar year membership renewal process

Implement our new membership model in 2026

Be the first point of contact and Subject Matter Expert for our Membership Management System (currently Mition).

Develop and deliver a project plan to transition to our new membership model in 2026.

Secondary Key Accountabilities (30%)

Provide support for accounts payable, receivable, and payroll processes via our Financial Management System (currently Xero).

Support our CEO with administrative tasks and prepare reports

Coordinate and facilitate meetings for Groups, Networks, and Advisory Committees when required.

Provide hands-on event support for conferences, interest days, and charity events.

Our ideal candidate will have some of the following:

Association membership management system experience

A current driver’s licence and ability to travel interstate as needed

Association experience (desirable)

Financial management system experience (Xero / MYOB desirable)

Personal Attributes

Energetic and enthusiastic, with a positive “can-do” attitude.

Excellent time management, planning, and prioritisation skills.

High personal integrity and strong work ethic.

A collaborative team player who can also work independently.

Curious and eager to learn new systems and processes.

Creative thinker who looks for better ways of doing things.

Flexible and adaptable, able to balance work and home commitments.

How to Apply

If you’re ready to bring your skills, energy, and ideas to a team making a difference, we’d love to hear from you. Apply now with your resume and a brief cover letter telling us why you’re the right fit for this role.

To see how this role will support our association, have a look at the highlight reel from our 2025 Victorian Conference & Exhibition below.

Applications close at 4pm on Tuesday, 26 August.

You will need to be available for an interview on Monday 1 September.