CAB Plumbing is a leading hydraulic commercial maintenance provider with over 20 years of experience, delivering plumbing services to a wide range of industries across Australia. We work with some of the nation’s most recognised companies on high-profile sites.

Our operations span metropolitan Melbourne, Sydney, and Queensland, supported by account managers and administration staff who ensure our service delivery meets the highest standards.

CAB Plumbing continues to lead the way in industry standards and environmental sustainability initiatives for its clients. Our growth is driven by continually expanding the services we offer to our loyal customer base.

About the Role

We are seeking a motivated Administration Officer to join our Murarrie office, providing scheduling and administrative support to the team.

This role involves multi-tasking in a fast-paced, team-oriented environment. You’ll be supported by colleagues across our national offices via Microsoft Teams and our CMMS (Computerised Maintenance Management System), ensuring you’re always connected and never without backup.

Key duties include:

Receiving and processing work orders via email and entering them into our scheduling system

Answering and directing incoming calls, assisting clients and customers

Scheduling appointments and providing job status updates to account managers

Supporting our field team with information, resources, and job details

Reporting on the progress of jobs and assisting with KPI tracking

Using our job management system (training provided)

This role reports to the Queensland Manager. We offer opportunities to upskill and learn new processes.
Full-time hours are typically 8:30am–5:00pm, with some flexibility available.

Other Responsibilities

Manage incoming calls, take and relay messages

Monitor and respond to emails, sort deliveries

Liaise with customers, the public, and internal staff

Provide general administrative and clerical support

Assist field technicians daily

Maintain common areas and ensure office supplies are stocked

Receive and manage deliveries and warehouse stock

Experience & Skills

Previous experience in a similar administrative role

Knowledge of administrative and clerical processes

Customer service experience and strong communication skills

Competent computer skills, including Microsoft Office

Accurate data entry and keyboard skills

Desirable (but not essential)

Understanding of commercial plumbing or construction industry

Living within close proximity to Murarrie

CAB Plumbing Pty Ltd is an equal opportunity employer and welcomes applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, and individuals of all ages, genders, and cultural or religious backgrounds.