Join NAAJA as a Criminal Administration Officer – Make a Real Difference in the NT.

Multiple positions available.

Location: Darwin

Hours: Full time, 37.5 hours per week

The North Australian Aboriginal Justice Agency (NAAJA) is a leading legal service delivering high-quality assistance to Aboriginal and Torres Strait Islander people across the Northern Territory. With offices in Darwin, Palmerston, Katherine, Tennant Creek and Alice Springs, we are recognised for our award-winning legal work and commitment to justice, law reform, and education.

We offer:

• Competitive salary + salary packaging
• Generous leave - 6 weeks annual leave + 3 weeks personal leave and more
• Annual airfare and remote allowances (in accordance with our EBA)
• Meaningful work that creates real impact in communities
• Professional development and career growth

About the Role

The Criminal Administration Officer plays a vital role in supporting NAAJA’s criminal law practice, which works across youth summary, indictable and appellate crime. You’ll be part of an energetic and committed team ensuring our services are accessible, efficient, and client-focused.

This is a dynamic role where no two days are the same — you’ll be engaging with clients, preparing court lists, managing case files, and assisting our legal team in delivering culturally responsive and high-quality services.

Key Responsibilities

• Engage with clients (primarily via telephone) to gather accurate information, provide legal information, and coordinate communication between clients and lawyers
• Maintain accurate and confidential client data in our Client Management System
• Assist lawyers by arranging third-party services such as transport, accommodation, and assessments
• Prepare court lists and organise client files for duty lawyer and bush court services
• Provide general administrative support to the criminal team

About You

We are seeking a motivated and reliable team player who can deliver exceptional client service in a busy environment. You will be:

• Friendly, organised and tech-savvy
• Great communicator – both on the phone and in writing
• Passion for client service and teamwork
• Able to stay calm and efficient in a busy environment
• Experience in legal or client-focused roles is a plus
• Willing to get an Ochre Card and pass a criminal history check

Why Join NAAJA?

Working at NAAJA means being part of an organisation with a strong sense of purpose and community impact. You’ll be supported with on-the-job training, ongoing professional development, and a team committed to excellence and cultural safety.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Want to Support Justice Every Day?

Apply now to be part of a team that’s changing lives across the Northern Territory.