Synnex Australia is a multi-billion-dollar organisation that offers an innovative, fast-growing and advanced business technology environment. We are currently recruiting for employees of high calibre to join our business that are passionate, ambitious and talented.

As the largest IT distribution business in Asia Pacific; Synnex Australia is committed to the development of its entire staff and offers an environment and career-paths that are supportive and progressive.

We are offering a fantastic opportunity for a highly motivated individual to join our Melbourne team as a Sales Support Officer.

About the Role

As a Sales Support Officer based in our Oakleigh South office, you will be responsible for maximising customer satisfaction through effective customer relationship building, customer service and sales support within a team environment.

You will be responsible for:

Customer Service and providing real-time updates to customers as required

Data entry - inputting customer orders/invoices and claims into our internal database system

Responding to client queries via email, phone and Live Chat

Preparing customer quotes and assisting with purchase orders

Skills and experience:

The role requires the successful candidate to have:

Customer service and administration experience.

Knowledge of IT hardware, software licensing and cloud products and services will be highly regarded.

Experience in selling products such as HP, Lenovo, IBM and Microsoft; within a retail environment would be ideal.

Exceptional attention to detail and ability to meet customer SLA's

Good time-management and communication skills

Culture and benefits:

Fantastic training platform and support provided to boost your career

Hybrid working arrangements

Novated Leasing Options

New state of the art office site in Oakleigh South with parking available on site

Team building activities - including bowling nights, yoga, fitness challenges, charity fundraisers and fun-runs!

Successful applicants must have full working rights in Australia to apply.

To submit your application in strict confidence, click 'Apply for this job' now! Please note, only short-listed candidates will be contacted.

If this job isn't quite right for you, but you are looking for a new position, please contact the HR department at [email protected] for a confidential discussion on your career and our opportunities available.

Please note: Synnex Australia does not accept unsolicited agency/third party resumes. Synnex Australia is not responsible for any fees related to unsolicited resumes.