Capability Development Lead

We're creating an environment where our people can belong, contribute and thrive.

Can you imagine a place where individuals are genuinely connected, committed to meaningful work, and possess the capability to ensure customers genuinely experience value and belonging?

We certainly can...

Our People & Culture team are looking for a Capability Development Lead, to deliver effective and engaging capability development processes, learning experiences and supportive coaching of people managers that will enable all of our team members to successfully promote meaningful engagement for our customers.

This year, it will look like...

• finalising the development of a frontline leadership program that's aligned with our culture and development goals, and rolling it out across the organisation;
• upskilling leaders in how to have coach-like development conversations with their team;
• developing priority capability development programs such as "how to have a courageous conversation" and "communicating with impact";
• guiding the optimisation of our organisational LMS (CornerstoneHR); and
• coaching other trainers to develop their adult learning and facilitation skills.

Interested? We'd love to connect with you and hear about your…

• Relevant qualifications in adult learning
• Experience delivering high-impact frontline leadership development programs and coaching frameworks linked with strategic goals
• Contemporary industry knowledge and experience in learning and development
• Excellent EQ, interpersonal and communication skills
• Experienced approach to influencing, crucial conversations and balancing stakeholder relationships
• Ability to be "tech savvy" and use people systems (an LMS) to track learning events, mandatory learning, and learning impact
• Passion to keep up to date with current learning and development best practice frameworks

What's in it for you?

• Contribute to a purpose-driven team driving staff capability development and enabling progression pathways.
• Enjoy the stability of a permanent full-time position working from a state-of-the-art office in Rhodes, Sydney with a free gym, great public transport and convenient shopping links.
• Work flexibly; our office is environmentally conscious and purpose built for productivity and so are the days when your commute is replaced by a few steps to the home office.
• Enjoy connecting in person with frontline colleagues with the variety of travel opportunities to residential aged care, retirement living and conferencing locations across NSW.
• Enjoy increased take home pay with NFP salary packaging, employee discount program, birthday and wellbeing leave.

About us
Fresh Hope Communities exists to create spaces that cultivate belonging and places that feel like home.

For almost 90 years, we have been providing quality support and lifestyle choices across retirement, residential and respite settings, as well as conference and outdoor adventure experiences for school and community groups. We have over 1000 staff and together we service residents and customers across NSW.

For more about us visit our website https://www.freshhope.org.au

How to Apply: We'd love to hear from you. Please submit your cover letter and resume via the quick "Apply" link. We'll be in touch as soon as we can, so no need to wait to press submit!