Client and Program Manager
Department of Housing, Local Government, Planning and Public Works QLD
Posted 14 days ago
QBuild is a commercialised business unit of the Queensland Government. It has been Queensland Government's builder for over 160 years, playing an important role in communities across the state by building and maintaining government-owned assets such as schools, social housing, police stations and correctional and health facilities.
About the role
You will play a pivotal role in supporting QBuild's ambition to strengthen Queensland's building and construction industry by providing strategic leadership in customer relationship management and program delivery across Central Queensland.
Duties and skills involved:
- Ability to lead and manage a customer-facing team to ensure accountability, quality, and satisfaction for all QBuild services delivered across the Central Queensland Region
- Ability to develop and implement methodologies for capturing and delivering customer requirements, focusing on customer satisfaction, value for money, and efficient planning of work requirements across financial years.
- Oversee the coordination and management of building construction and maintenance projects, ensuring alignment with client scope, time, cost, quality, and QBuild profitability targets.
- Foster strong customer relationships through continuous engagement, effective communication, and stakeholder management, while driving negotiations with consultants, contractors, and local authorities to deliver value-for-money outcomes.
- Ability to provide leadership, mentoring, and professional development to a team of approximately 20 staff, ensuring high performance, integration of customer-facing roles, and adherence to quality assurance and contract management standards.
How do I apply?
All applicants must be eligible to work in Australia.
Interested candidates are encouraged to review the below attached applicant guide and role description. Once reviewed please submit the following documents to apply:
- Resume
- Cover letter (2 pages maximum) telling us why you are interested in and capable of performing the role.
If you have any questions about the position or your application please contact Wayne Pavey A/Regional Directorr CQ on 0419 656 276 or [email protected]
Applications to remain current for 12 months.
Job Ad Reference: QLD/653751/25
Closing Date: Tuesday, 26 August 2025
About Department of Housing, Local Government, Planning and Public Works QLD
The Department of Housing and Public Works delivers a range of housing, building and procurement services.
We work to ensure that our most in need Queenslanders have access to housing and homelessness assistance. This assistance is provided through government-owned and managed social housing, and grant funding to registered providers. We also help thousands of low income earners to enter and remain in the private rental market.
Another key focus for the department is to provide policy, advice and delivery of services to government agencies in the areas of construction, asset and facilities management, procurement and fleet management.
The department consists of five major areas: Housing and Homelessness Services, Public Works and Asset Management, Building Industry and Policy, Queensland Government Procurement and Corporate Services.
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