Who Are We?
At Statewide Building and Restoration Group (SBRG), we’re a proudly Australian-owned company delivering end-to-end claims management for building and restoration services. With a reputation built on trust, care, and results, we’re rapidly growing and looking for motivated Repair Coordinator to join our team.

When you join SBRG, you’re joining more than just a workplace, you're joining a community that values mutual respect, high performance, and a culture where we support and celebrate each other.

Why Work With Us?

We live and breathe our culture, here’s what you can expect:

Attractive Salary Package – Including bonuses and clear progression pathways

Flexible Work Options – We support work-life balance and offer flexibility when you need it

A Social, Supportive Team – Enjoy working with people who genuinely care and take pride in what they do

About the Role

As part of our growing business, you will play a key role in ensuring our clients enjoy a seamless and stress-free experience. You may be the first point of contact for new claims or take ownership of coordinating repairs from start to finish. This role is central to maintaining smooth operations, ensuring jobs progress efficiently, and delivering outstanding customer service. You will work closely with our building estimators and administration team to provide timely communication, accurate documentation, and proactive support throughout each project.

Key Responsibilities

Liaise with clients, trades, and contractors to ensure smooth workflow and timely project delivery

Prepare and manage documentation, including quotes, contracts, and appointment schedules

Provide administrative support to the Construction, Restoration, and Finance teams

Assist in resolving day-to-day operational issues efficiently and proactively

Coordinate appointments for estimators and other key stakeholders to meet project timelines

Liaise with trades to ensure all works are progressing on schedule, with regular updates provided to clients and insurers

Maintain accurate and up-to-date information across all relevant portals and systems

Consistently meet all established KPIs and performance targets

What We’re Looking For:

Previous experience in an administrative or coordination role within property insurance claims is highly regarded

Excellent customer service and communication skills

Strong organisational and multitasking abilities

A proactive, can-do attitude and attention to detail

High attention to detail is a must

Experience in building, construction, or insurance is highly desirable