Benefits offered

Generous remuneration

Genuine career pathways to grow within

Support and guidance on aspects in the role

Skills & Experience

Ability to multi-task and handle deadlines and priorities

Fire industry experience & experience with (simPRO)

Well-developed computer literacy including Microsoft office Skills in particular Excel. Word, PDF editor & PowerPoint

Strong business written and verbal communication skills

Strong administrative skills and experience

Excellent communication & customer service skills

Must be very well organised

Ability to build strong relationships with customers, Management, field technician, suppliers and Contractors

Proactive approach to work

The Role & Responsibilities

Field incoming calls from Customers

Complete reports

Admin tasks; time sheets, reports quote, email correspondence etc.

Converting test reports with corrective actions in to quotes for submission to clients

Receiving work orders requests and documenting them

Assist with accounts Debtors follow up overdue payments etc.

Schedule work for technicians/contractors using Company CRM system (simPRO)

Preparation/Submission of annual fire safety statements (AFSS)

Organised stock and supplies for your technicians/contractors

Data entry: Monitoring and maintaining of our Service management system

Invoicing

Working along side the Service manager assisting in the Day to day operation of the business