About the Role:

We are seeking a highly organised, self-motivated Services Coordinator to join our High Voltage (HV) Electrical Services team. This is a pivotal role responsible for coordinating the day-to-day operations of our service department, with a strong focus on quoting, scheduling, invoicing, and ensuring safe, compliant delivery of works across multiple client sites.

You’ll be the main point of contact between our clients, field teams, and internal departments—so being adaptable to changing priorities and fast-moving service requests is essential.

Key Responsibilities:

Prepare and issue accurate and timely quotes for HV service works.

Plan and coordinate scheduling for HV field crews, ensuring efficient allocation of resources.

Generate and manage job orders, work packs, and documentation required for safe HV works.

Track job progress from start to finish, ensuring deadlines, client expectations, and compliance requirements are met.

Issue purchase orders and process supplier invoices as required.

Raise and submit client invoices with all necessary supporting documentation.

Maintain open and proactive communication with clients, technicians, and internal teams.

Respond quickly to changes in scope or schedule and reallocate resources accordingly.

Ensure high WHS standards are upheld across all jobs, including maintaining correct documentation (SWMS, permits, safety reports, etc.).

Support compliance with internal HSEQ processes and contribute to continuous improvement initiatives.

Maintain accurate records in the job management system (e.g., simPRO, AroFlo, etc.).

Skills & Experience Required:

Proven experience in a similar coordination or scheduling role in the HV electrical, electrical services, or technical trades sector.

Strong hands-on experience in quoting, scheduling, and invoicing.

Strong understanding of WHS practices and documentation requirements in electrical or construction environments.

Excellent time management and organisational skills; able to manage multiple competing tasks.

Strong communication skills and a customer-focused approach.

Proficient with Microsoft Office Suite and job management software.

Ability to work independently with a high level of initiative and attention to detail.

Adaptable and calm under pressure, especially when dealing with changing client needs or urgent jobs.

Why Join Us?

Supportive and tight-knit team culture.

Exposure to high-profile projects and clients in the HV space.

Career progression opportunities as we continue to grow.

A role that values initiative, responsibility, and efficiency.