Benefits

• $160K+Super +$20K Housing Allowance (local residents only)
• Vehicle / Uniforms Included
• Lead a supportive and high performing team
• Long term career potential within an established brand
• Drive real outcomes that positively impact housing communities
• Paid parental leave, an Employee Assistance Program and great discounts with selected retailers

About The Opportunity

We are seeking a dynamic and experienced Branch Manager to lead our WA Housing contract operations in Port Hedland. The successful candidate will oversee the delivery of maintenance services to community housing, ensure quality work allocation, and manage a high-performing team of supervisors, trades and support staff.

As the Branch Manager, you’ll lead this skilled team, ensure compliance with safety and performance standards, and work closely with key stakeholders to meet our service delivery targets. If you're a confident leader with strong customer focus and operational know-how, this is your next career move.

Key Responsibilities

• Oversee day-to-day service delivery including work order allocation and reporting
• Lead, support, and develop a multi-trade maintenance team
• Ensure compliance with service levels, KPIs and HSEQ standards
• Liaise with internal and external stakeholders to maintain strong service levels
• Manage customer service interactions and resolve escalated issues
• Monitor subcontractor compliance and performance
• Deliver accurate and timely reports as required by management and clients

About You

To join our supportive and inclusive team, you will be experienced in operational management of supervisors, branch staff and various trades within a domestic or commercial maintenance environment. Has excellent attention to detail, communication skills and a passion for delivering a high quality service without compromise. You are a leader that can support, and uplift the team. Additionally, you will provide first-class customer service whilst maintaining a commitment to safety.

Additionally, you will possess:

• Australian Working Rights
• VALID C Class License (mandatory)
• Current satisfactory National Police Check (within 6 months or willing to obtain)
• Construction White Card
• First Aid training and other Trade-based competencies (desirable)
• Building Trades qualification (desirable)
• Intermediate Technology Skills
• Cultural alignment with our core values: Safety Leadership, Care & Empathy, Customer Service, and Diversity, Inclusion & Equality

About Us

Programmed is a leading provider of operations and maintenance services across all industry sectors including education, health, infrastructure, manufacturing, transport and mining in Australia and New Zealand.

Our Facility Management business unit partners with our valued clients to deliver a comprehensive range of facilities management from small repair work to managing large-scale facilities and infrastructure networks.

We encourage career development, support flexibility and care about your personal wellbeing and safety. Join the Programmed team today.

Work With Us

If you’re ready to take the lead in a role where no two days are the same, we want to hear from you. Click Apply and join us in delivering quality maintenance services across the Pilbara.

Our Commitment

Programmed and PERSOL supports a workplace culture of zero harm and encourages this in all that we do.

Programmed and PERSOL strives for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation or abilities to apply.

To learn more about working with Programmed and PERSOL, we encourage you to visit our website.