Job Title: Service Scheduling Coordinator

Location: Carrum Downs
Hours: 8:00 am – 4:30 pm (alternate 7:30 am – 4:00 pm)

About the Role:
We are seeking a highly organized Service Scheduling Coordinator to manage and schedule carpet and hard floor installations, maintenance, and warranty services. You will ensure job sheets are accurate, communicate with customers, and support installation across multiple sites.

Key Responsibilities:

Schedule and reschedule carpet and hard floor installations.

Coordinate maintenance and warranty services.

Review job sheets for accuracy (travel, team rates, stairs, quantities).

Confirm jobs with customers and provide updates.

Prepare and distribute weekly sub-floor prep lists and Laybooks to installers.

Track completed tasks and return prep details for pricing approval.

Support the Installation Manager in job completion verification and site coordination.

Skills & Qualifications:

Strong organizational and time-management skills.

Excellent communication and attention to detail.

Ability to work collaboratively with installers, customers, and internal teams.

Proficient in Microsoft Office Suite or similar software.

Apply Now to join a dynamic team supporting seamless flooring installations and services!