Service Inventory Admin CoordinatorLocation: Clyde North
Hours: Monday to Friday, 8:00 AM – 4:00 PM
Employment Type: Permanent, Full-Time
Salary: $70,000 – $80,000 + Superannuation
Start Date: ASAP

About the Company Join a global leader in intelligent loss prevention and asset management solutions for the retail industry. This well-established company is undergoing rapid growth through the integration of cutting-edge technologies including AI-driven facial matching and a new CRM platform. With a presence across Australia and international markets, the business is scaling fast and looking for passionate, reliable individuals to join their expanding team.

About the Role We are seeking a Service Inventory Admin Coordinator to support the field service and technical departments. This is a dynamic, hands-on role that blends administration, inventory management, scheduling, and quoting. You’ll be a key point of coordination between internal teams and technicians, ensuring smooth operational delivery and timely customer support.

You’ll work closely with the Technical Services Manager and report to a senior leader with extensive industry experience. The role offers growth potential and the opportunity to develop niche skills in a highly specialized sector.

Key Responsibilities

• Manage stock control, inventory processing, and dispatch tasks
  
  
• Quote preparation, customer service support, and processing re-orders
  
  
• Job scheduling and technician coordination
  
  
• Process contractor invoices and maintain job records from initiation to completion
  
  
• Use and help maintain company systems including Dynamics 365 (CRM and service modules)
  
  
• Prepare and dispatch hardware orders; full responsibility from quoting to logistics
  
  
• Support broader admin tasks related to service delivery and client communication
  
  
• Coordinate with a team of 15+ including technicians, sales, and project staff
  
  
• Provide occasional backup support for other departments as needed
  
  

About You

• Strong administration and coordination skills
  
  
• Experience with stock/inventory control and quoting
  
  
• Proficient with Microsoft Dynamics 365 (or similar ERP/CRM systems)
  
  
• Highly organized with the ability to prioritize and manage multiple tasks
  
  
• Clear communicator with a solutions-focused mindset
  
  
• Comfortable working independently and as part of a collaborative team
  
  

Bonus Points For:

• Previous experience in technical service coordination, telco, retail operations, or hardware/asset logistics
  
  
• Familiarity with ERP systems such as Navision (Nav) or Dynamics 365
  
  
• Prior involvement in software transitions or onboarding
  
  

Perks & Benefits

• Competitive salary with annual performance-based bonus program
  
  
• Superannuation and all entitlements in line with local legislation
  
  
• Supportive, tight-knit team culture with a focus on collaboration
  
  
• Company laptop and tools provided
  
  
• Potential to grow and expand your career across regions including New Zealand and Asia
  
  
• Team BBQs, casual events, and a welcoming workplace culture
  
  
• Hybrid/work-from-home potential post-training
  
  

Interested? If you’re an experienced coordinator with a talent for logistics and admin—and want to be part of a forward-thinking team innovating the retail tech space—we’d love to hear from you.

Submit your resume and a brief cover letter outlining your relevant experience and availability.