Field Sales Lead, Dairy & Foodservice

Location: Clayton VIC

Employment Type: Full-Time

About HDS

At Home Delivery Service (HDS), we are Australia's leading independent last-mile refrigerated logistics provider. We specialise in sourcing, pick and pack, distribution, and proprietary technology that delivers full transparency and efficiency across every stage of the supply chain.

Operating nationally across all major Australian cities, we work with both residential and commercial customers. Our clients are blue-chip and ASX-listed organisations, underpinned by long-term strategic partnerships. We've experienced significant growth over the last 24 months, and we’re just getting started.

HDS is investing heavily in innovation and building out new verticals, and our new Dairy & Foodservice division based in Clayton is a major focus.

About the Role

We’re looking for a Transformation Lead to drive the evolution of our newly acquired dairy distribution business into a fully digitised, modern foodservice platform. This role is perfect for someone who’s passionate about rethinking traditional logistics models and wants to build something with national and global potential.

You’ll be working at the intersection of foodservice, logistics, and technology, helping reimagine how cafes, schools, supermarkets, and independents across Victoria order and receive fast-moving chilled products. With ample resources and investment behind this vertical, you’ll have the platform to make a lasting impact.

You’ll work closely with our VIC State Manager and collaborate with operational teams, product owners, and technologists to deliver a smarter, more local-first experience through our Arctech platform, custom-built digital storefront, and mobile ordering app.

Key Responsibilities

· Lead the digital and operational transformation of our dairy distribution business in Victoria,

· Collaborate with tech and operations teams to develop new features on our Arctech platform and digital store/app,

· Engage directly with foodservice clients to better understand needs and tailor SKU offerings to their local markets,

· Optimise end-to-end ordering and fulfillment workflows using technology, automation, and service redesign,

· Use data and client feedback to continuously refine customer experience and product availability,

· Identify opportunities to scale successful initiatives into a nationally consistent model,

· Champion innovation across internal teams and external stakeholders.

What You’ll Bring

· Proven experience in foodservice distribution, supply chain transformation, logistics tech, or digital product delivery,

· Strong knowledge of SKU management, inventory systems, and customer fulfillment in the chilled goods sector,

· Hands-on experience working with or implementing digital tools, apps, or custom ordering platforms,

· Commercial acumen and customer-first mindset,

· Excellent stakeholder management and the ability to lead cross-functional collaboration,

· Comfortable working in a fast-moving environment where ideas become execution quickly.

Why HDS?

· Be part of a high-growth logistics and tech company reshaping the foodservice industry,

· Lead a major transformation with full backing and investment from the business,

· Collaborate with smart, driven people across tech, operations, and commercial teams,

· Work on digital products that make a real impact for everyday retailers and food businesses,

· Clear pathway to grow with the role as the vertical expands nationally.

Ready to Apply?

If you’re excited by the opportunity to modernise how foodservice operates, and want to help build a tech-led model with local relevance and global potential, apply now with your CV and a short cover note.

HDS is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workforce. Recruitment decisions are based on capability, experience, and alignment to our values.

Note: We’re handling this hire directly. No agency support required at this time.