Join the Physioactive Team as a Full-Time Receptionist at our flagship clinic in Ipswich!

About Us

Physioactive is a large multidisciplinary Allied Health Clinic within the medical precinct of Ipswich. Our practice has been providing health services to the community since 1988. Our providers include Physiotherapists, Exercise Physiologists, Hand Therapists, Podiatrists, Occupational Therapists, Dietitian, Psychologist and Sports & Exercise Medicine Registrar.

We’ve recently moved into a spacious, state-of-the-art clinic, bringing together all our allied health professionals under one roof. Our facility includes fully equipped gyms, modern Pilates studios, and fantastic staff amenities. We’d love for you to explore what we’re all about— check us out online!

Physioactive Ipswich is part of the Healthia Group, a company that offers a supportive and cohesive workplace culture with integral educational and career growth opportunities. If you are successful in this application, you will immediately be connected to a network of Allied Health Practitioners and Support Services in over 300 practices across Australia and New Zealand

The Role
We are looking for a proactive and welcoming Receptionist to join our Ipswich clinic on a full-time basis, with the view of this individual being a long-term team member. Applicants seeking to join our team as a Receptionist on a part-time basis will also be considered!

You’ll be the first point of contact for our patients, making an impactful first impression while managing day-to-day operations to ensure a smooth experience for both patients and staff. This is an excellent opportunity to be part of our growing team in a vibrant, cutting-edge facility.

Your key responsibilities:

Greet patients warmly and handle inquiries in a friendly, professional manner

Manage appointment bookings, cancellations, and patient records with attention to detail

Provide support for administrative tasks, such as handling payments, handling phone and email enquiries, and managing patient records.

Collaborate closely with the clinical team to ensure efficient scheduling and patient flow

Maintain a clean and organised reception area, reflecting the high standards of our clinic

What We’re Looking For

Willing to work a flexible roster, including an open and close each week

A willingness to start at an entry level to learn the foundations of the clinic

Excellent interpersonal/communication skills and customer service

Longevity and commitment to position and clinic

Strong organisational skills with a proactive approach to tasks

Ability to multitask in a very fast-paced environment with a positive and solution-focused attitude

Proficiency in Microsoft Office Suite and familiarity with medical booking systems

A team player who can easily adapt to a dynamic clinic environment

Why Join Physioactive?

Central Location: Our Ipswich clinic is conveniently located for both our team and patients, with easy access to transport and amenities.

Brand New Clinic: Work in a fresh, modern facility equipped with the latest technology, providing a fantastic environment for our team and clients alike.

Strong Team and Leadership: Be part of a supportive, passionate team with experienced leaders who are invested in your success and career growth.

Professional Growth: Access to ongoing training and development opportunities within an organisation committed to your professional journey.

How to Apply

If you’re a friendly, organised, and motivated professional looking to make a difference in a flagship healthcare setting, we’d love to hear from you!

Please submit your resume and a cover letter detailing your interest in the role and why you’d be a great fit for our team - applications to be emailed to [email protected].

To learn more about Physioactive, visit our website www.physioactive.com.au

We sincerely appreciate the time and effort you've dedicated to considering and/or applying for this position. Please be aware that only candidates who successfully match our requirements will be contacted. We kindly request that external recruiters refrain from submitting applications, as we prefer to personally select our new team members.