Join One of Sydney’s Leading Fire Protection Companies

National Fire Group is a fast-growing, highly respected provider of end-to-end fire protection services across Sydney. We partner with property owners, strata managers, builders, and developers to deliver fire installations, inspections, maintenance, and compliance.

With a busy team of technicians operating across Greater Sydney, we’re looking for an experienced Service Coordinator to help keep things running smoothly from our head office in Five Dock.

Why Work With Us?

Above award salary based on experience

Supportive, people-first culture

Career growth opportunities in a growing business

Flexible, dynamic role with variety day-to-day

Office-based role with a collaborative team in Five Dock

What You’ll Be Doing

You’ll be the central point of contact between our technicians, clients, and internal team, making sure schedules are efficient, clients are informed, and compliance paperwork is accurate.

Your responsibilities will include:

Scheduling and coordinating technician appointments

Following up on defect rectification quotes and approvals

Issuing reports, certification, and documentation

Answering and responding to phone and email inquiries

Managing inboxes and updating internal databases

Assisting with fleet maintenance coordination

Improving internal processes and documentation

Supporting directors with ad hoc administrative tasks

What We’re Looking For

2–3+ years’ experience in a service coordinator, administrator, or office manager role

Excellent organisation, attention to detail, and problem-solving skills

Strong communication skills, written, phone and face-to-face

Confident using Microsoft Office (especially Word and Excel)

Experience with Xero (preferred but not essential)

Experience in the fire protection or trades industry

Ability to thrive in a fast-paced environment and multitask effectively

A genuine team player with a positive and professional attitude

What Sets Us Apart?

At National Fire Group, we’re committed to:

Being honest, reliable, and passionate

Investing in your development through training and upskilling

Maintaining a family-style company feel while operating with the professionalism of a larger business

Ready to Apply?

We’d love to hear from you. Apply now via SEEK with your resume and a short cover letter or give us a call on (02) 9712 8244 for a confidential chat.

Prefer email? Reach us at [email protected]