Our client is a well-respected and established electrical industry service provider, delivering quality industrial projects and maintenance services in Victoria and interstate. Located in Ballarat, they are seeking to appoint a professional Business Operations Manager to this newly created position that will contribute to the effective and efficient running of operations.

Reporting to one of the Directors, key duties include:

Collaborating passionately with the service and project management team to keep the day-to-day business operations running smoothly, supporting field technicians and ensuring clients’ needs are met with excellence.

Oversee business workflows; from new job/project order, job progress tracking, invoicing, job completion and closure with supporting documentation.

Managing people, onboarding new staff, scheduling works in conjunction with managers, review of timesheets and resolving payroll queries as they arise (with support from Head Office as required).

Administrative tasks including general admin, travel & accommodation requests, issue purchase and work orders, tracking stock and credits back to suppliers, drafting quotes, supporting toolbox meetings.

Contribute to business improvement, drive job profitability and client satisfaction.

Ensure Subcontractor compliance is maintained in relation to safety and performance.

Develop and maintain effective relationships with the team, clients & suppliers.

Fleet & Plant management - fuel cards, servicing and maintenance bookings as required.

Approval of invoices and customer account reconciliations.

Monitor and maintain processes and standards of job notes, service reports and OHS documentation.

What you'll need to succeed:

Proven experience in a comparable trades business role, including people management.

Ability to work within a dynamic office environment and comfortable to lead change with the team.

Excellent organisational skills coupled with the ability to multitask.

Attention to detail with a can-do attitude while getting buy in from the team.

Exceptional communicator and strong writing proficiency.

Proactive approach to finding solutions that improve business operations and solve challenges.

The ability to engage with internal and external key stakeholders.

Diploma in Business management or equivalent.

Excellent skills in the Microsoft Office Suite including Excel and PowerPoint. Experience with CRM systems and project management systems. i.e. Monday.com

Experience with job management systems such as AroFlo/Simpro or similar.

This is a fantastic opportunity for a trusted team player to join a highly regarded and successful employer, in a varied and interesting full-time position. If you are interested, please ‘Apply Now’ and submit your resume and a covering letter outlining why you are suited to this position along with your salary expectations. Applications close Friday 22nd August 2025.

Please note, previous applicants need not apply.