Business Manager

Salary Range of $85,000 - $95,000 + Super

Up to $18,900 salary packaging.

We offer Hybrid & Office based options for this role.

A flexible working environment suited to your lifestyle is embedded.

This role is a full-time ongoing, working 1.0 FTE (part-time will be considered for the right applicant).

Dedicated professional development each year, including external and internal development days.

We are an outcome-focused team that collectively collaborates to leverage the strengths within to achieve greater impact.

Where real people thrive!

About Lifeline Loddon Mallee

Our purpose is to provide a lifeline to those in distress, in the Loddon Mallee through a range of crisis and suicide prevention services that strengthen our community and offer hope. We’re working towards our vision of a suicide-free Australia. At Lifeline Loddon Mallee we focus primarily on crisis support services, education, and training so that we can make a powerful impact within our community and ultimately ensure that no one in our region feels hopeless or alone.

Our organisation focuses on supporting the development and ongoing implementation of suicide prevention and community wellbeing programs in the regions in which we operate, while looking for opportunities to grow Lifeline’s services that do not currently exist. You can find out more here: www.lifelinelm.org.au

The Role Overview

As we implement our ambitious new strategic plan, we’re seeking an experienced and proficient Business Manager to lead our operational efforts. This pivotal role will oversee the delivery of streamlining business processes and operations, with a continuous improvement model, with particular focus on:

● Human resource management, including OH & S

● Financial management and reporting

● Office daily operations (for the Bendigo and Mildura centres)

● Policy & Procedure development and implementation

● Coordination of community training

Reporting directly and working closely with the CEO, this role is ideal for someone with strong business management or operational skills, an ability to manage competing priorities with ease, a keenness to streamline processes to allow for greater impact and the confidence to lead and inspire a small but passionate team.

This role will form part of the leadership executive, it requires you to:

● Deliver leadership in alignment with the organisation values, behaviours and leadership matrix.

● Promote a positive and inclusive culture through all levels of the organisation, through your own actions and reactions.

● Mentor your direct reports to promote the culture.

Key Selection Criteria

Essential:

A minimum of 3 years’ experience in Business or operational management.

Strong understanding of current human resources practices, regulations and compliance.

Ability to achieve ideal business outcomes, while adhering to our values and behaviours.

Superior understanding of OH & S regulations, including implementation, active committee participation and HSR training.

High level of financial acumen, with a proven ability to develop and manage complex budgets.

Strong skills in managing enquires through to completion for revenue generating streams.

Strong planning and project management skills with the ability to manage competing deadlines.

Competence in producing consistent and regular reporting of business and financial activities.

Excellent interpersonal, communication and presentation skills.

Demonstrated experience managing a small team and leading collaborative delivery.

Highly proficient in Microsoft 365, keen interest and ability to learn new technology to benefit the business.

Desirable:

Ability to plan, prioritise workloads, and meet deadlines as required

Able to be a jack of all trades to get the task done.

Curious, eager to learn, and always up for a challenge (and a laugh).

What we offer you

Join a passionate, purpose-driven team where your work creates lasting impact, and your wellbeing, growth, and individuality are genuinely valued.

o Purposeful impact – make a meaningful difference in people’s lives by supporting those experiencing mental health distress, crisis and thoughts of suicide.

o Growth and development – enhance your skills and advance your career through tailored learning opportunities.

o Balance that works – enjoy flexible working arrangements suited to your lifestyle, including hybrid and WFH options, our teams are focused on outcomes not clock watching.

o Valuable benefits – increase your income through salary packaging, up to $18,500 tax free benefit is available, access to travel and expense reimbursement, dedicated IT to complete your role, our teams are focused on outcomes not clock watching.

o Supportive culture – work with a servant leader, whose authentic commitment is to develop individuals, through a high trust approach, where expected values and behaviours is two ways. The culture at LLM is collaborative and inclusive with a highly committed team.

For a complete position description, email [email protected]

For a confidential chat, call Lisa on 03 5406 0506.

Applications close 5 pm, Sunday 10th August, and should be sent to [email protected]

Only shortlisted candidates will be contacted; Lifeline Loddon Mallee reserves the right to begin shortlisting before the application close date.