About the Bendigo Jockey Club

Established in 1858, the Bendigo Jockey Club (BJC) is one of Victoria’s leading regional racing and events venues. We deliver over 20 race meetings and a substantial number of community and corporate events each year — connecting people, supporting local businesses, and driving tourism for Greater Bendigo and beyond.

The BJC has been a proud part of Bendigo’s history for over 170 years. Today, we’re not just about racing, we’re a hub for events and community connection. Every year, our team brings together thousands of locals and visitors, whether it’s for iconic race days like the Bendigo Cup, a beautiful wedding, a major concert, business conference or a fundraising networking event that gives back to our region.

We’re proud of our role in creating jobs, supporting local businesses, and helping put Bendigo on the map as a thriving regional destination.

About the Role

The primary objective of the role is to oversee the efficient delivery of Race Day Operations, Event Management, and Function delivery for the BJC. This role ensures high-quality experience for all patrons, members, and stakeholders while contributing to the strategic goals of the club. The incumbent will undertake key responsibilities in a professional and efficient manner and contribute to the BJCs purpose “to provide a quality racing and entertainment experience that benefits our community”.

The Operations Manager will oversee the delivery of the following in accordance with relevant policies and procedures and at the direction of the Chief Executive Officer (CEO):

Race Day Operations

Coordinate and support the Operations team with all aspects of race day operations, ensuring compliance with Racing Victoria Limited and Country Racing Victoria standards.

Oversee hospitality race day staff recruitment, training, and rostering.

Provide relevant reporting for each race day, including consumption and cost of goods sold.

Act as one of the primary contacts for race day enquiries from staff, stakeholders, and patrons.

Oversee the engagement of relevant contractors for the efficient delivery of race day events.

Ensure seamless operation of POS systems, liquor licensing compliance, and RSA adherence.

Event Management

Develop and execute operational plans for race days and non-race day events.

Manage contractor engagement, including setup (bump-in) and pack-down (bump-out).

Manage the successful delivery of all temporary infrastructure.

Coordinate with stakeholders to ensure successful delivery of events.

Liaise with internal teams and external suppliers to support event logistics and hospitality services.

Oversee beverage stock orders with suppliers.

Oversee marketing and promotions for events in collaboration with the marketing team.

Function Delivery

Supervise and support function operations on race days and non-race days, ensuring high standards of customer experience.

Plan and manage staffing needs for functions, including recruitment, training, and rostering.

Collaborate with catering and hospitality teams to deliver quality services during functions.

Monitor function budgets and profitability, ensuring alignment with financial goals.

Provide operational support for community events hosted at BJC facilities.

Administration and Reporting

Prepare monthly operational reports, including financial performance summaries, for race days and events.

Support internal liaisons with accounts payable/receivable, including coding of invoices for CEO approval.

Maintain accurate records of operational activities and stakeholder engagements.

Assist the CEO in strategic planning and business development initiatives.

Business Review and Development

In conjunction with the CEO:

Undertake performance reviews including a review of relevant budgets against the annual budget.

Identify alternative business opportunities to enhance and develop the BJCs business and/or services to members/stakeholders.

Develop, refine and implement the Club’s strategic plan.

Prepare and maintain a site map that incorporates all buildings, facilities and utilities.

Determine funding opportunities and prepare grant submissions on behalf of the BJC.

Support the development of an Event Plan to evolve product offerings associated with established race days and tourism opportunities for non-race days.

Other skills, knowledge, duties, and personal qualities

The incumbent will have:

Experience in event/function management and delivery.

Sound business, financial and customer service skills, and experience.

Strong organisational and planning skills.

Exceptional written, verbal communication and persuasion skills.

Ability to prioritise effectively and manage multiple tasks and projects.

Strong proficiency in Microsoft Office and other relevant digital systems and software.

Proficient in driving process changes to streamline operations.

Key Selection Criteria

A summary addressing the key selection criteria points below is to be submitted as part of the application process:

Describe your experience in planning and delivering large-scale race days, events, or functions. How have you ensured high-quality experiences for patrons and stakeholders?

Explain your approach to managing operational budgets and financial reporting. How have you contributed to improving profitability and cost control in a previous role?

Provide an example of when you identified and implemented process improvements to streamline operations. What was the impact on efficiency or outcomes?

How to apply

A Position Description is available on our website: https://country.racing.com/bendigo/about/careers

The Key Selection Criteria must be addressed in your application and accompany cover letter and resume.

Applications close Sunday, 10 August 2025 and should be addressed to Paul Scullie - Chief Executive Officer and emailed to [email protected] or via Seek.

Contact

If you require any further information regarding this position, please contact Paul Scullie, Chief Executive Officer on 0460 664 933.