Secure Full-Time Role – Competitive salary, well established business experiencing a strong growth trajectory

Purposeful Leadership – Opportunity to leverage this newly created role to drive performance outcomes and make a real impact on a small business

Flexibility - Hybrid role - work from the office and from home - we value the importance of balance and fulfillment (both life and career).

Do you get a kick out of taking something with huge potential and using your skills and expertise to take it to the next level? Do you thrive on creating systems and processes to support performance outcomes and contribute to sustainable growth?

This is your opportunity to take ownership of our entire job life cycle, treating it like it is your own business.

We are on a journey from family business to company and we are now ready to migrate the management of day-to-day operations from business owner to your role as Operations Manager. This isn’t just dispatch administration. This is a critical position ensuring, superior day-to-day co-ordination of all jobs whilst contributing to the future sustainability and performance of Plumb Ezy Co.

Are you an exceptional tradesman ready for a knew challenge? Are you an Operations Manager or a Dispatch Coordinator wanting an opportunity to partner with management to make a true impact on a small business?

You will;

Be the first point of contact for maintenance service calls and commercial enquiries

Plan, coordinate and dispatch all jobs with accuracy and urgency

Ensure our Plumbers are equipped to deliver each job with the highest level of quality and efficiency

Using established processes (or your own newly created ones) ensure each project/job is ready for delivery — including scope communication, materials, permits, SWMS, inductions etc.

Manage all customer communications — timelines, bookings, confirmations and variations

Drive WHS and admin compliance — SWMS, inductions, adoption of policies and procedures

Track job progress, manage invoicing milestones and resolve issues in real time

Contribute to management and team meetings establishing and contributing to continuous improvement initiatives.

Leverage existing software (Servicem8) to establish processes which support our values of Quality Work, Quality Relationships and Quality Reputation

Create and contribute to initiatives which continue to make Plumb Ezy Co. a great place to work

You are;

A capable professional who is calm under pressure and thrives on being the "lynch pin" of daily operations

An experienced tradesman or high-level administrator within a trades services environment

A confident communicator

Competent in the use of MS Office and online service software (Servicem8 would be advantageous)

A future thinker, getting a real kick out of streamlining, problem-solving, leading from the front and driving team outcomes

If you are ready for a new challenge we would love to chat. Call Hayley on 0411 813 581 or email your resume to [email protected]

We offer;

At Plumb Ezy Co', we are committed to providing a supportive and collaborative work environment that fosters professional development and personal growth. We offer a competitive salary, comprehensive benefits package, and a hrybrid role in which you can work from home and within the office (Allenby Gardens).

About us

Plumb Ezy Co' is a leading construction company specialising in commercial and residential projects. With over 20 years of experience, we have a strong reputation for delivering high-quality, innovative solutions that exceed our clients' expectations. Our company is driven by a commitment to sustainability, safety, and excellence, and we are proud to have a diverse and talented team of professionals who are passionate about their work.

Do you want to get to know us? Check out our Instagram.

Apply now for this exciting opportunity to join our team and play a key role in shaping the future of Plumb Ezy Co.