Are you a seriously organised individual, borderline perfectionist with a keen eye for the details?

Do you excel in providing the highest level of customer service to clients?

Do you thrive under pressure and excel at just getting sh*t done?

Do you want to work hard for an employer that values you and gives you the flexibility you crave?

We are a premium temp staffing agency specialising in Business Events, Brand Activations, Hospitality & Business Support. We have been established for nearly 16 years and while still a small business, we experience considerable growth year after year. Our work force consists of 900+ casual employees that we manage nationally. We are looking for an experienced Account Manager to work with us on-going to help manage our current client portfolio.

Some of our clients include: Tesla, Paramount Pictures, Daikin, Pacific Smiles Dental, MG Motors, Children's Panadol, Brookfarm, COYO, Minor Figures and SO many more. Check out our insta @bd_agency for more.

About the Role:

Full-time Monday to Friday 9-5pm

The role would be based remotely from Melbourne, however you would work from a co-working space 1-2 days per week with our VIC Staffing Manager.

You would also need to attend weekly client meetings/site visits where required which could be anywhere in your city.

The start date of the role is flexible as we are looking for the right person for the role.

The role is 50/50 Account Management & Project Delivery - you need to be excellent at both.

As an Account Manager you will:

Provide account management services to our existing clients from enquiry through to job completion.

Provide project management services to all clients to get each job from start to completion.

Build professional relationships with each client you manage and proactively stay in touch to grow accounts.

Train casual staff on client briefs.

Attend jobs to check on progress and ensure high standards are met.

Complete ad-hoc duties and general admin that come with the general nature of the role.

Drive process changes and improving business efficiency in all areas of account management.

About You:

Must have permanent Australian work rights

At least 2 years experience in an account management role

Prior experience in project management or producing

Prior experience in events/staffing/agency

Proven experience with CRM systems

Intermediate-Advanced knowledge of G-Suite

Extremely self-motivated and ability to work autonomously

Extremely organised & efficient

Positive work ethic with a can-do attitude

High level of attention to detail

Excellent written and verbal communication skills

Previous demonstrated experience working remotely

Must be very tech savvy and able to learn new software

Out-going personality and ability to build professional relationships with clients easily

Process driven

Willing to get your hands dirty

Someone who just gets sh*t done

What’s in it for you?

Salary of $80,000 + super (pro-rata)

12% superannuation on top

$825 annual learning and development budget

Your birthday off every year

A budget to get your home office comfortable

Laptop & mobile phone provided

Work with a team that genuinely values culture

Reporting

You will report to the Managing Director and you will be required to hit the ground running, take charge of the role and make it your own.

To apply

We highly value all our employees and your role will be an integral part of our team.

To apply for the position please send through your resume to the Managing Director – Tamara Haddow: [email protected]

We will be in touch with suitable applicants.