Training Support & Administration Coordinator
South Brisbane (Hybrid Work) | Full-Time | $70,000–$80,000 + Super

Are you a proactive, organised all-rounder with a passion for supporting learners and delivering exceptional service? Join a purpose-driven team in a varied and rewarding admin role that sits at the heart of student and training operations.

About Our Client

Our client is a nationally recognised provider of accredited training in first aid, safety, and compliance. With a strong reputation for delivering accessible, high-quality education, they support a wide network of students, trainers, and partners across Australia.

Driven by a commitment to operational excellence and responsive service, the team works together to empower individuals and organisations with essential life-saving and compliance skills—all while fostering a supportive and values-driven workplace culture.

About the Role

This is no ordinary admin job! As the Training Support & Administration Coordinator, you'll be the go-to person across student support, customer service, finance admin, logistics, and executive assistance.

Key responsibilities include:

Supporting students with enrolments, logins, and general course queries

Delivering excellent service to customers and partners via phone and email

Coordinating certificates, publications, gifts, and shop order logistics

Managing inventory and updating supplier pricing via systems like Shopify

Processing quotes, invoices, and payroll support using Xero

Assisting with reporting, payment plans, reconciliations, and executive support

Booking travel, managing office communication, and assisting with events

Every day will bring variety, and you’ll play a key role in ensuring operations run smoothly behind the scenes.

What You’ll Bring

Certificate IV in Business Administration or equivalent experience

2–3+ years in an admin or customer service role (RTO/training sector ideal)

Experience with Xero, Microsoft Office, and CRM/SMS platforms

Strong written and verbal communication skills

High attention to detail, great time management, and a team-first attitude

Confidence handling multiple responsibilities and providing internal support

Why You’ll Love It

Hybrid work model with a supportive South Brisbane-based office

Competitive salary: $70,000–$80,000 + Super

Collaborative, values-led team

Purposeful work supporting student success and community safety

Stability, flexibility, and growth opportunities

Ready to thrive in a meaningful, multi-skilled role with a respected national training provider?

Apply now with your resume!

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