Customer Service Administrator (Parking on site!)

Top Office Group Pty Ltd
Heathwood, QLD
A$65,000-$75,000 p/a + superannuation
Administration & Office Support → Client & Sales Administration
Full-time
On-site

Posted 1 day ago


With nearly 40 years’ experience supplying to infrastructure industries, our client is a trusted provider of specialised products and solutions across mining, civil, agriculture, and aquaculture sectors. Recognised as a one-stop shop, they offer a comprehensive range of industrial piping and valve solutions, consistently setting industry benchmarks for quality, innovation, and reliability.

We are currently seeking a motivated and customer-focused administrator to support their sales and service operations. This role is ideal for someone who thrives in a fast-paced environment, enjoys working collaboratively, and takes pride in delivering excellent service.

Key Responsibilities:

Process sales and purchase orders, invoices, and delivery updates

Handle inbound customer enquiries and make outbound service calls as needed

Coordinate transport and scheduling for outgoing orders

Monitor overdue orders and update due dates

Prepare estimates and quotes in line with pricing policies

Liaise with warehouse and internal teams to manage stock and order accuracy

Support sales team with quotations and general enquiries

Provide general administration support across the business and suggest process improvements

What You’ll Bring:

Experience in administration and/or internal customer service roles

Strong organisational skills and the ability to multitask

A customer-focused mindset and excellent interpersonal skills

Confident communication and solid time management capabilities

Proficiency in Microsoft Office Suite (Word, Outlook, Excel) – intermediate level required

High level of accuracy in data entry and administrative work

Familiarity with ERP systems (ProfitPlus an advantage, however, not essential as training will be provided in systems)

On offer:

Permanent, full-time position with long-term stability

Convenient location with onsite parking

Supportive team environment with approachable leadership

Opportunities to grow within a highly reputable and expanding business

This is a great opportunity to grow your career in a supportive and professional environment, working with a well-established business that values quality service and team collaboration. A salary range between $65,000 - $75,000 (plus superannuation) will be negotiated based on skills and experience.

Next Steps:

Apply today or contact Kylie on (07) 3812 2920 for further information (or email [email protected]). We look forward to hearing from you!


About Top Office Group Pty Ltd

Loganlea, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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